Hexagon Safety & Infrastructure

In this podcast, I talk with Hexagon Safety & Infrastructure’s Senior Enterprise Architect David Goedecke about how EdgeFrontier - our application integration platform - can improve ROI on public safety technologies. Enjoy. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with David Goedecke who is a senior enterprise architect with Intergraph’s Public Safety and Security division. David is based in our Melbourne, Australia office. David, thank you for joining us. David: It’s my pleasure. Laura Beth: David is here to talk about something that everyone wonders, and that’s “how can you increase your return on investment from the public safety solutions you’ve implemented?” David, first tell us about your role at Intergraph SG&I? David: I’m the senior enterprise architect for our public safety business in Australia and Southeast Asia. I’m responsible for understanding what our customers

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Gina Steadman who is the product owner for mobile solutions for Intergraph’s Public Safety and Security division. Gina is based in our Huntsville, Alabama office. Gina, thank you for joining us. Gina: My pleasure. Laura Beth: Gina mobile technologies remain a hot topic within the public safety sector. Mobile solutions boost safety and productivity in the field. So let’s jump right into it. Gina, what mobile solutions does Intergraph SG&I have to offer? Gina: The mobile solutions we offer are Mobile for Public Safety and Mobile Responder. Laura Beth: Let’s focus on Mobile for Public Safety first. Why is this vital product to public safety officials? Gina: All mobile products give users access into the CAD world and that’s what Mobile for Public Safety is. It’s a subset of what departments use to take calls from the public and gather information so they can res

In this podcast, I talk to Emily Neal, systems specialist at Hexagon Safety & Infrastructure, about the best practices for implementing and using inPURSUIT records management system (RMS) for desktop and field-based reporting. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. I’m your host, Laura Beth Ezzell. In today’s podcast we are talking with Emily Neal who is a systems specialist at Intergraph. Emily is based in Columbia, Maryland. Emily, thank you for joining us. Emily: My pleasure. Laura Beth: Emily, public safety agencies everywhere are working to find the right solution to manage records. You are here to talk to us about using the right solution to do that, and how to be efficient with your records management system.  Emily, first just tell us about your role at Intergraph. Emily: I’m a systems consultant with our RMS delivery team. We manage the implementation. So, I do the implementation and training for all of our inPURSUIT products like records m

For many of the industries and customers we serve, the cloud is quickly becoming a critical and strategic IT solution that powers multiple efficiencies across the enterprise. In this podcast, I talk with Hexagon Safety & Infrastructure’s Chief Technology Officer Kalyn Sims about why the cloud – and all of it incarnations - is becoming a so popular with our customers and within our industries.

In today’s podcast, I talk with Jack Williams, global business development lead for EdgeFrontier, Intergraph SG&I, about the critical importance of having an integration strategy. He also shares tips for integrating systems across different platforms. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. I’m your host, Laura Beth Ezzell. In today’s podcast, we are talking with Jack Williams who is a business developer at Intergraph. Jack is based in Fairmont, West Virginia. Jack, thank you for joining us. Jack: My pleasure. Laura Beth: Jack is here to talk with us about a strategy for integrating different systems across different platforms. Integrating different systems can be a challenge, and Jack, you know a better way for agencies to handle this process. First, just tell us about your role at Intergraph. Jack: I’m typically just called the “EdgeFrontier Guy,” just kidding. My formal title is global business development lead for

In this podcast, I talk with Eric Charette, executive technical manager for Intergraph’s utilities and communications division, about how utility providers can turn severe weather and other unplanned events into planned activities and preparedness. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. I’m your host Laura Beth Ezzell. In today’s podcast, we’re talking with Eric Charette who is based in our Huntsville, Alabama office. Eric, thank you for joining us. Eric: My pleasure. Laura Beth: Eric, it’s no secret that storms can cause chaos, especially for those working in the utility industry. There is help though and you are here to discuss how utility agencies can transform the chaos of storms into planned activities. Eric, first let’s just talk about what are some of the challenges utility companies face when storms roll through. Eric: Major storms are very complex. The fact that storms don’t happen every day is a challeng

In this podcast, I talk with Sean Davies, functional designer for Intergraph’s Security division, about securing and responding to a hostile environment for events like terrorist attacks, natural disasters, or other critical threats to physical infrastructure. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Sean Davies who is the Functional Designer for Intergraph’s Security division. Sean is based in Charlotte, North Carolina. Sean, thank you for joining us. Sean: Thank-you for having me. Laura Beth: Sean you are here to talk to us about a very hot topic, and that’s how to secure and respond to a hostile environment for such things as terrorism, natural disasters, or other critical threats to physical infrastructure such as buildings. You also have some real-life examples you can share and the tools available to protect critical infrastructure. Sean governments and corporations face real-life dangers every day. What are

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Karen Ball who is the Global Product Manager for our Intergraph Utilities and Communications division. Karen is based in our Huntsville, Alabama office. Karen, thank you for joining us. Karen: My pleasure. It’s great to be talking to you. Laura Beth: Karen, Intergraph’s G/technology software continues to advance its capabilities. You are here to give us some insight into some of the recent and planned enhancements and a vision for the product suite’s future. First just tell us about your role at Intergraph SG&I? Karen: As Product Manager for the G/Technology products I serve our customers by listening to their needs and by watching industry trends to plan future product releases.  I also support our customers and our Intergraph implementation teams by sharing what’s new with our products. Laura Beth: Can you give us a brief description of what Intergraph&

At Intergraph, we believe in letting the voice of our customers’ guide the products and solutions we develop. Did you know that as an Intergraph customer, you can let your voice be heard about the products you use? All you have to do is join a product user group. Being a part of user groups gives  you - and product owners – an open line of communication to Intergraph’s product and solution development teams, helping us improve and fine tune  our product lines to your needs. In this podcast, we talk to Len Socha, director of technical services at Wisconsin Public Service and the President of Intergraph’s InService Customer Organization User Group (I2CO) Listen to hear how I2CO is making a huge impact on Intergraph’s InService software. Podcast Script: Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Len Socha who is the Director of Technical Services at Wisconsin Public Service in the US. Len is a

In any industry, it’s important for professionals to have peer-based organizations that promote the exchange of new ideas, best practices; it’s how industries build a standardize body of knowledge, evolve the profession and influence change. The world of technology and software is no different.  At Intergraph, we believe in providing a forum for our customers to collaborate and share their ideas with each other – and with us. These user groups are essential to how we further develop our products and solutions to meet their needs, as well as, create new solutions and products. In this podcast, we talk to Chris Bodley, service delivery manager with Anglian Water in the U.K. and president of Intergraph’s G/Technology Special Interest Group (GSIG). Listen to hear how GSIG is leading the way and influencing how Intergraph develops new  spatial data technology and solutions.. Podcast Script: Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today&rsqu

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Rod Martinsen who is a Managing Consultant with Intergraph SG&I. Rod is based in our Calgary, Canada office. Rod, thank-you for joining us. Rod: Your Welcome Laura Beth: Today we are talking with Rod about the Public Safety sector in Canada. While that may seem like a broad topic, we’re going to focus on how public safety and security may differ in Canada from the rest of the world.  What tactics do they use that others could learn from and what technology are they using to help protect Canadian citizens. Laura Beth: Rod, first just tell us about yourself and what you do at Intergraph? Rod: Well as you stated I’m a Managing Consultant here in Calgary in the Calgary office and I’ve been with Intergraph now for 29 years. Twenty-six of those have been in the Public Safety division. So working with various customers throughout Canada and the United States in the p

Podcast: Capturing the User Experience Has anyone ever tried to understand your job? Have they tried to get the real picture of what a day in your world is really like? It’s known as capturing the user experience. In this podcast, I talk with Intergraph’s Amy Hawkins who is leading a team that does just that. Listen in to hear how understanding your job is changing lives, companies and future technology. Podcast: Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Amy Hawkins who is the User Experience Manager with Intergraph SG&I. Amy is based in our Huntsville, Alabama office. Amy, thank you for joining us. Amy: Glad to be here. Laura Beth: Today we are talking with Amy about just what is the user experience. Amy and her team are working to make sure that products developed are meeting users needs. They’re taking the time to sit down with real users of Intergraph’s solutions and get their feedback f

In this podcast, I talk with Intergraph’s Jennifer Garmon about how our customers are working to manage the requirements of tomorrow’s energy market. She shares with us how one Intergraph customer is using our technology and geospatial data to help make smarter decisions that will help sustain our future energy needs. Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Jennifer Garmon, who is the product manager for InService – Intergraph’s suite of outage management products. Jennifer is based in our Huntsville, Alabama office. Jennifer, thank you for joining us. Jennifer recently attended a Geo-Energy summit and education forum in Huntsville, Alabama. The summit gathered around 400 professionals from corporations and government agencies that demonstrate emerging technologies to sustain future energy needs. Laura Beth: Jennifer, first just tell us about this summit? Jennifer: Hi Laura Beth – the summit was h

In this podcast, I talk with Intergraph’s Sean Hatchett about one of the largest problems the transportation industry faces today. Hear how one Intergraph customer is redefining asset management through technology. Podcast Transcription: Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with Sean Hatchett who is the senior account executive, for government and transportation in Canada. Sean is based in our Mississauga office. Sean, thank you for joining us. Sean: Thankyou. Laura Beth: Today we are focusing on the transportation industry and the problems they face. Intergraph deals with customers across the globe that handles railways, highways, seaports and airports. Every one of these units has their own unique problems that must be met. Sean, first off, tell me what do you see are some of the biggest problems the transportation industry faces? Sean: The transportation industry will face new and emerging challenges in the future, whic

In this podcast, Intergraph’s Laura Beth Ezzell talks with David McDonald about his new role as the vice president and general manager of public safety in the Americas with Intergraph. Hear how his former career as a deputy chief in D.C. and now experience working for Intergraph helps make sure Intergraph customers are the central focus. Podcast Transcription: Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast, we are talking with David McDonald who is the vice president and general manager of public safety in the Americas. David is based in our Huntsville, Alabama, office. David, thank you for joining us. David: Glad to be here. Thank you Laura Beth: David has been with Intergraph for eight years.  Before his current position he was the vice president of operations for Intergraph public safety.  But earlier this year, you were moved into this new role of being responsible for sales and implementation for all U.S. public safety.  We want

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast we are speaking with Paul Lau. He is the Power Supply and Grid Operations Assistant General Manager at the Sacramento Municipal Utility District also known as SMUD. Paul is here to talk to us about creating a smarter control room for a smarter grid. Paul, first off I just wanted to thank you for taking the time to join us.   Paul: No problem, my pleasure.   Laura Beth: Paul, what do you consider to be a smarter control room?   Paul: I think really if you look at most control rooms in America, It really hasn’t changed probably in the 32 years that I’ve been there it really hasn’t changed. You’ve still got the big wall map and so you have a lot of pins coming off the wall and you really don’t have a lot of visibility actually looking into your distribution systems. How do we actually take our distribution control centers and take it into the 21st century?   L

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast we are talking to Lukas Pilny who is an Applicaton Engineer at our Intergraph Czech Republic location. Lukas, thank you for joining us.     Lucas: Your Welcome.   Laura Beth: Lukas, first just tell me about yourself and your role at Intergraph.   Lukas: I have been at Intergraph since the 2010. And I work with as an Application Engineer or my official title is Application Engineer but I am not a developer. I am responsible for contact between our customers and I’m sharing customer requirements between our internal developer. Sometimes it depends on projects I am doing for social designer and I am owner of some of our local project ware.   Laura Beth: Ok. And we are talking with you because we are talking with some our Intergraph employees who used to previously work in a Pubic Safety type job or in the Public Safety industry. So where did you work before you came to Intergraph?

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast we are talking to Paul Thomas who is the project manager at our office in Melbourne, Australia. Paul, thank you for joining us.     Paul: Not a problem.   Laura Beth: While Paul is a current Intergraph employee, before working for Intergraph he worked as a paramedic for 15 years. And today we want to get his perspective on how his past job experience effects his understanding of what matters most to those working in the public safety world. Paul, first just tell us about your past job experience as a paramedic.   Paul: Yes, I had spent 15 years working for the ambulance service in Victoria, Australia. The first ten years of that was working on what’s known as on the road here which is in field paramedic attending both emergency and non-emergency events. And the last five years of that I was working in the control room or the dispatch center. I was a station officer in there. Back whe

Laura Beth: Thank you for joining us for an Intergraph SG&I podcast. In today’s podcast we are talking to Mark Patrick who is the Business Development Manager at our Mississauga, Canada office. Mark, thank you for joining us.     Mark: It’s my pleasure.   Laura Beth: Mark we’re taking the time to talk to some of our own Intergraph employees who come from former jobs working in the public safety industry and so first if you would just tell us a little bit about yourself and your role at Intergraph.   Mark: Oh absolutely. I’m the Business Development Manager for the Public Safety division. So in that role what I do is provide a little bit of domain expertise into our account managers who are working with our public safety agencies.   Laura Beth: So where did you work in the public safety industry before joining Intergraph?   Mark: I spent about fifteen years with the Metropolitan Police in London as a detective officer there. I guess for the last fiv