Resilient

As a B2B, B2C, and public service leader, Vanessa Allen Sutherland, EVP Government Relations and CLO at Norfolk Southern, knows a thing or two about how organizations can be compliant with laws and also about the nuances of policymaking. She talks with Resilient CLO track co-host Lori Lorenzo about the dual responsibility corporate lawyers have—to ask difficult questions to keep their own house in order and to have a pulse on the threats that can harm the organization’s market reputation.

Martha Minow, Harvard Law School professor, former dean, litigator, and board director talks with the Resilient Future of Trust track host Don Fancher about the parallels between trust issues in our society and what we face as professionals. Her take on the future of trust? Building and maintaining trust can only be accomplished with empathy and relationships.

How can leaders build, maintain, and restore trust during times of disruption and uncertainty? In this first episode in the Future of Trust special series, Susan Irving, CMO of Kruger Products joins Jennifer Lee managing partner, Deloitte Growth Platforms, with host Don Fancher, Deloitte Global Forensic leader to discuss the trust journey Kruger and other organizations have taken, the lessons learned, and how it has changed how they relate to their customers, employees, and partners.

Ivan Fong, senior vice president, general counsel, and secretary at 3M Company, sits down with Resilient CLO track co-host Lori Lorenzo to discuss what it means to lead in a mission-driven organization. He also shares his vision of legal transformation and five legal leadership imperatives.

How can today’s corporate legal executives lead with purpose? What is “financial inclusion for all?” And how has Meta Financial Group brought that mission to life? Anthony Sharett, chief legal and compliance officer for Meta, shares his perspectives on the Resilient podcast’s chief legal officer track.

Rishi Varma, General Counsel & Corporate Secretary at Hewlett Packard Enterprise, sits down with CLO Track cohost Don Fancher to discuss how legal leaders can gain a deeper understanding of the business, build empathy, and embrace missteps.

Debbie Wheeler, Chief Information Security Officer, Delta Air Lines sits down with Cyber Track host Deb Golden name to discuss how cyber can reduce friction in the customer experience and enable innovation for the business.

2020 spotlighted the harsh reality of systemic racism and injustice in the United States. What might it take to make real progress toward racial equity? In this episode, two of the authors of Deloitte’s recent report, The equity imperative, discuss the responsibility and the opportunity that businesses have to help lead the way to a more equitable future.

How is the role of internal audit changing? Rob King, corporate vice president and chief audit executive at FedEx, sits down with Sandy Pundmann to talk about delivering insights and foresights to stakeholders, innovating with new technologies to deliver assurance and risk assessments, and harnessing data to accelerate both insights and automation.

As consumers grappled with the unprecedented disruption of their lives in 2020, many dramatically changed their behaviors to adapt to the realities of a pandemic-driven new normal. Are these shifts temporary, or will continued uncertainty affect consumer behaviors and sentiments well into the future? In this episode of Resilient, Deloitte consumer industry leaders discuss the outlook for 2021 and the consumer trends that could play a role in shaping long-term economic recovery and industry dynamics.

In the midst of crisis, how can nonprofits adapt to help bridge the gaps where government, policy, and social safety nets may be constrained? This episode of Resilient brings together social sector leaders to discuss the pandemic’s impact on the social issues that businesses care so much about. They share insights on how social sector leaders might anticipate and prepare for crisis aftershocks, adapt to new realities, and think creatively to turn disruption into opportunity.

How can higher education leaders successfully fulfill their institution’s mission while managing the demands placed on them by the COVID-19 crisis? This episode of Resilient explores the operational disruption facing academic institutions and their direct constituents—as well as the downstream consequences for the communities, businesses, and stakeholders in their shared domain. Hear their strategies for coping today and thriving tomorrow.

Over the past several months, Confronting the COVID-19 Crisis Resilient podcast special series has followed organizations, their leaders, and their stakeholders on the journey from response to recovery and cautiously toward thriving. In this compilation episode, we revisit past conversations with many of these guests, reflecting on what makes a resilient leader and curating answers from their shared experiences facing disruption, building trust, and inspiring hope for the future.

Hear what it’s like to live, work, and manage through crises—from a leader on the frontlines. In this episode of Resilient, Mike McCabe, an emergency medical services leader, sits down with hosts Mike Kearney and Deloitte US Chief Well-being Officer and host of the WorkWell podcast Jen Fisher to explore the connection between well-being and resilience.

Jeff Raz, Stand & Deliver senior director, Clown Conservatory founder, author, and resilient performer sits down with host Mike Kearney. Jeff shares his perspective on resilience, the art of communicating, presenting confidently, and building trust. This interview is chockfull of tips to help leaders up their game in captivating their audiences—whether in person, writing, or even in a virtual setting.

What role does privacy play in cybersecurity? Jacki Monson, chief privacy and information security officer at Sutter Health, sits down with cyber series host, Deb Golden, to explore the benefits of adjoining these traditionally siloed functions and how they’re taking a proactive approach to security through privacy-by-design, threat hunting, and artificial intelligence.

Debbie Majoras, chief legal officer and secretary at Procter & Gamble, sits down with CLO Program Research & Insights director Lori Lorenzo. Debbie shares characteristics of an effective general counsel, as well as insights into her life, career, and leading through crisis.

How can health care organizations make care more accessible for their patients? Adam Zoller, CISO at Providence St. Joseph Health, sits down with cyber series host, Deb Golden, to discuss how his organization’s Health 2.0 initiative is enabling care from anywhere in the world through flexible and scalable cybersecurity solutions. He also shares how they, along with the Health 2.0 platform, have empowered Providence St. Joseph Health to address the impacts of COVID-19.

Despite the current economic uncertainty, many dealmakers aren’t scaling back investments. So how has COVID-19 impacted today’s deal market? In this episode, we explore transaction activity over the past few months, how the pandemic could change how deals are valued, and shifts in the regulatory landscape.

What are some of the biggest economic and security risks facing the United States—particularly at this time—if critical national infrastructure isn’t properly protected? Guest Bob Kolasky, the Assistant Director of the National Risk Management Center (NRMC) in the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA), discusses his work advising business, industry, and government leaders to not only manage risks, but also enhance resilience against future crises.