Secret Leaders

Going viral is something many businesses would kill for but having to scale up your business to meet rocketing demand is not easy.  Little Moons makes mochi ice cream, a type of Japanese rice cake with an ice cream filling. Vivien Wong co-founded the business with her brother in 2010 after spending two years developing the product with her father in her parents' bakery. Over the next decade the company grew steadily and surely, until the company went viral on TikTok during the pandemic and sales suddenly rocketed. However, after being hit by supply chain woes and Brexit, they had hardly any stock left to meet the demand.  Listen to find out how they got through it and grew their revenue from 7 to 27 million in just two years.  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https:/

Last year Chris sold a creative marketing agency he’d founded called Verb and he’s now the Co-Founder of Lottie, which just raised £6 million on a £45 million valuation. But before these successes, he experienced failure with his website the Real Uni Guide, which aimed to match students with the right universities for them. Along with his co-founder brother, he spent over a year building the website but when they launched, hardly anyone visited.  Find out what happened and what Chris learnt from this failure that defined his career.  If you have any feedback, we’d love to hear it. What would make the show better? hello@secretleaders.com  Sponsor links: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

What makes you want to exercise? Would you do it more if you were paid to do it? Oleg Fomenko thinks we aren’t naturally disposed to want to exercise, that we have evolved to preserve our store of calories rather than spend them. So, he built Sweatcoin, along with his Co-Founder Anton Derlyatka, an app that will literally pay you for taking steps outside. Specifically it will pay you a certain amount of ‘sweatcoin’ for every thousand steps you take. This digital currency can then be switched for products, as well as their new cryptocurrency, SWEAT. Oleg came up with Sweatcoin in 2015 when he was struggling to find the motivation to exercise after his startup, a music streaming service called Bloom.fm, suddenly went under. Recovering from the end of that company also led him to a key realisation that he says is important for every entrepreneur to know. And it must work, because Sweatcoin is growing fast. It currently has over 100 millions users, and has no signs of slowing down.  Listen to find out: how the cu

Benjamin Chemla has been an entrepreneur for over a decade. He co-founded the massive on-demand delivery service Stuart in 2015 and currently he is the Co-Founder and CEO of Shares, a just-launched app which makes investing a social experience.  But between his successes, there was a high profile failure. Benjamin founded a group of gyms in New York City called Fithouse in 2017. Everything started great, classes running on everything from yoga to boxing. Investors had put up $10 million and he was turning a profit. But then came the pandemic… Find out what happened next and why Benjamin decided it was better to walk away than stay and fight.  If you have any feedback, we’d love to hear it. What would make the show better? hello@secretleaders.com  Sponsor links: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

What were you doing at 17? When he was that age, Timothy Armoo had already sold his first startup. Now 27, he has just sold his second startup, Fanbytes, a social media and influencer marketing agency, to digital advertising company, Brainlabs, for eight figures. Timothy, or Timo as he is known, grew up on a council estate in Hackney and it was the realisation that he was poor when he was a teenager that motivated him to become an entrepreneur. He started Fanbytes with his co-founders in 2017 and the company, which connects social media influencers to big brands, has gone on to employ 65 people.  Part of the work Fanbytes does, finding up-and-coming influencers, is done by its algorithm, built by Co-Founder Ambrose Cooke - meaning that Fanbytes can sign potential talent before anyone else.  We talked about: What happened after he lost almost half the money he got selling his first business in just three months What a lead gangster told him that helped him as an entrepreneur How the death of his father in h

Finding investment is a necessity for many entrepreneurs, but things don’t always work out the way they're supposed to.  Matt Jones started his business Rubix Advertising in 2009, with the help of an investor. It started well and the business, a full service media advertising company, grew quickly. But only two years later, Matt had to close his business down. What happened? And how did he turn that failure into a seven figure success story?  Listen to find out. If you have any feedback, we want to hear it. What would make the show better? Email us at hello@secretleaders.com  Sponsor links: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

Dom Smales is the exited Founder of Gleam Futures, which was one of the first social media talent agencies in the world - and the first in the UK.  When Gleam was founded back in 2010, influencers weren’t even a thing, but Dom saw the potential power bloggers could have. He went on to play a big part in the rise of the first Youtube stars, like Zoe Sugg, better known as Zoella; Tanya Burr; and the Pixiwoo sisters, Sam and Nicola Chapman.  Dom exited in 2020 but it wasn't what he thought it would be. We talk about: What it was like being the agent for the UK’s biggest social media stars His tips on how to manage a successful exit, Dom left the company in 2021 Why selling your company might not be all you hope for What he really thinks of the influencer industry today -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free ben

Today, Amelia Sordell runs a booming personal branding agency called Klowt, but back in 2015, aged 21, she had just founded Eitherside, a fashion brand for women who wanted to dress up for a night out - but without the luxury price tag.  Only eight months after starting the company, Amelia was faced with taking out a loan she would have to personally guarantee, or shutting it down. She chose the latter.  Listen to find out what went wrong, and how she finally overcame that failure after nearly ten years.   ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

You wouldn’t sign up for a terrible experience but they’re a breeding ground for the best stories, and the most personal growth. It’s no different for today’s guest and the usual host of Secret Leaders, Dan Murray-Serter, who opens up about his biggest traumas… which became the biggest turning points in his life. This is the third chapter in our semi-regular series with Dan. If you haven’t listened to the first or second it’s worth doing that now because you’ll understand the periods he’s talking about in this episode.  Dan today has become pretty synonymous with the mental health space. His VC backed startup Heights is trying to create a new category of braincare - but he wasn’t always like this. In fact, he didn’t even think he had mental health issues despite having had a shopping list of problems over the years. When the penny dropped for Dan, it dropped hard. Find out what Dan went through - and what he learnt about how to spend your time on this earth. -- Sponsors Vorboss - get better internet: https://

Touraj Parang today has multiple exits under his belt, has sat on both sides of the deal table - and has written a book literally called "Exit Path: How to Win the Startup End Game". But the reason he’s become such an authority on exits is what we’re discussing today - his failed startup Jaxtr. Jaxtr was a way to make phone calls over the internet in the period 2005 - 2009, before stuff like Whatsapp calling was really a thing. They’d done really well according to some metrics - they had 10 million users but then their world collapsed. Find out what happened and what Touraj learnt from it. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

Louise Hill is the Co-Founder and COO of GoHenry, a debit card and financial education app for children which has two million users. The starting point for Louise was noticing her kids buying stuff on iTunes without her permission. She then found out other children were spending money on all sorts of things without them or their parents realising it. So, after chatting with two dads whose kids went to the same school, they decided to do something about it.  This is the story of how Louise turned GoHenry into a category creator - and they’re now taking on the US. We talk about: The difference between an entrepreneur and not The problem with children and money The origin story of GoHenry What she learnt from her first startup failure  How she met her two co-founders The last woman standing Handling pressure -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your

Emma Gunavardhana, or Emma Guns as she’s often known started her career with a bang. She landed her dream job early doors - editing OK Magazine back when that was a really big deal. But when she left the comfort of that job to make it as a solopreneur, everything went to pot.  Wind forward four years and Emma was at her lowest ebb, considering selling her car and moving back in with her parents at the age of 38 - a has-been who couldn’t make it in London. Find out what happened and what she learnt is the key to pulling yourself out of the abyss. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

We normally can’t see it at the time but bad things often play a critical role in good things happening. As Steve Jobs famously said, it’ll make sense looking backwards. This is exactly what happened to Chris Sheldrick who had plans to be a professional bassoonist but a freak injury changed the course of life. Chris is now the Co-Founder and CEO of What3Words, an alarmingly simple solution to a complex problem you didn’t know we had - addresses. Lots of places don’t have addresses - like a barge on a canal, or a spot on a mountainside. This makes it difficult to deliver or do things at those addresses so Chris’s solution was to turn the world into 57 trillion 3-metre squares and give each of those squares a three word name, e.g. house, dog, car. But it’s one thing haven’t a genius idea. It’s another thing executing on it. Find out how Chris has done it. We talk about: Why a young kid would play the bassoon  How sleepwalking can go wrong Why being polarising is good  How to raise funds Using What3Words to

Ok, ok - it’s not all about your name or your competitors - but Jess Butcher was kicking herself when she came across TikTok shortly after launching Tick.Done. with her Co-Founders in 2018.  Tick.Done. was also a short form video platform which made things confusing. Jess’s friends regularly congratulated her on her success, only for Jess to admit that TikTok, the thing they were hearing about everywhere, wasn’t her business. And pretty quickly it was the end for them. Jess is a legend - you just want to talk to her - and she’s a top entrepreneur. But this is her failure story. Find out what happened and what she learnt from it.   Feedback: hello@secretleaders.com  Sponsor links: yotpo.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Richard Clark is now the Founder and MD of Drynks, a non-alcoholic drinks business which raised money on Dragons Den and is growing strongly. But a few years ago he launched another non alcoholic drink, Iron Press, which had a very different outcome.  Having enjoyed huge success at Halewood International with Crabbie’s Ginger Beer, Richard and his team found it easy to get into retailers, but it was then the problems started. Find out what went wrong and what he learnt from it.  ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

We’ve all made mistakes. Many of us have had short-lived jobs. And many of us have been fired. But getting through 37 jobs by the time you’re 24 is quite a haul.  That’s what happened to Krisi Smith, the Founder of Bird & Blend, a booming tea company. But before she found her groove, she found she couldn’t hold down a job. This is the story of what happened and what she learnt from it. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

80% to 90% of startups fail. But what those stats don't tell you is how you can do loads of things right and still fail. This is what happened to Ian Strang and the company he founded, Beyond, who tried to shake up the death industry - offering price comparisons, wills, funerals, probate - those kinds of things. They certainly managed to do that. They landed some blows, but ultimately they lost the war. This is Ian’s story, told a few months after his company failed.  He and his team came up with some ingenious ideas which led to press, shorting stocks and ultimately the regulation of the death industry itself. But that’s not how things ended. We talk about: The demanding childhood which shaped his life His first startup Meeting Alan Sugar’s son Quitting Pollen because it was too much fun The bizarre circumstance for first pitching Beyond The problem with monetising death How to grow through SEO The April fool’s joke that yielded big publicity Shorting Dignity for $700m How to get the CMA on your si

By the time he was 37, Chris Cabrera had managed his career very well. He was a leader in a public company - and he knew what strategy the company should take to seize the future. But then he got fired.  This is the story of what happened and what he did next.  ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices

Vikas Shah MBE looks like the picture of success today. He’s got an MBE. He advises the government on business matters. He’s an NED, investor - he’s someone you look up to. But it wasn’t always like this.  He was a fat kid at school, and when he realised he was obese - was disgusted by himself. He lost his identity when his first business failed.  He tried to commit suicide four times. The last one got very close to succeeding. But we’re here talking with Vikas-the-success today, and that’s because his story is ultimately about resilience. Find out how you can develop your own mental strength, because, as Vikas explains, it’s really on you. We talk about: Growing up as a fat kid Starting his first business at 14 What you really learn from failure Suicide attempts Where resilience comes from Delegating responsibility for mental health Common traits in successful people -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001

Alex Farrell is a successful entrepreneur, NED and investor but amongst the successes, there have also been some losses.  Alex founded Gift Wink in 2015, a platform where users could get timely and excellent gift ideas. So when your Mum’s birthday was coming up, you’d actually get her something awesome which arrived on time. That was the idea anyway, but four years later, after pushing against headwinds, Alex was forced to let the staff go and close the business. Find out what happened… ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret Learn more about your ad choices. Visit megaphone.fm/adchoices