The Future Of Work Podcast With Jacob Morgan | Futurist | Workplace | Careers | Employee Experience & Engagement |

AI is a double-edged sword—boosting capabilities while amplifying risks if used carelessly. Every leader today is racing to understand how AI will impact their business. So, how can you protect your organization? In this episode, Steve Schmidt, SVP and Chief Security Officer at Amazon, breaks down the real risks at the intersection of AI, cybersecurity, and leadership. Steve shares why the biggest cybersecurity threats aren’t just technical but human, highlighting how AI lowers the barrier for attacks like phishing and social engineering. We explore the concept of agentic AI, which doesn’t just generate information but takes action; this creates new risks that would require leaders to rethink authentication, output validation, and compartmentalization. Steve also shares how Amazon speeds up security reviews by up to 80% with AI, all while keeping humans in the loop to guard against flaws. Today, it’s of high importance to build a strong security culture, and address the rising risks of shadow AI inside organi

Too often, vulnerability at work is misunderstood as either oversharing or a sign of weakness. What many leaders overlook is how it can be their superpower if used the right way. In this episode, we explore how to lead with vulnerability without losing your leadership edge by pairing your openness with intention and direction. We discuss the “vulnerable leader equation,” a reminder that showing emotion or imperfection isn’t weakness when paired with purpose. You’ll also learn about the “vulnerability mountain” framework: identify what’s easy (base camp), what’s hard (the peak), and take small daily steps to climb. Plus, we touch on the importance of intention, the core of the "vulnerability wheel," and why knowing why you're opening up matters just as much as how. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us, we bring out the best in all of us. It’s why

CHROs, your role has never been more vital or more complex. AI, shifting politics, hybrid work, and evolving employee expectations, have taken the front seat in today's world of work. The future says you’re no longer just managing HR, you’re redefining the workplace itself. That’s exactly why I launched Future of Work Leaders, a supportive global community built specifically for CHROs who are ready to move beyond traditional HR and are committed to building future-ready organizations.  In this episode, I share highlights from our very first 2025 gathering, where CHROs from some of the world’s most respected brands came together to discuss the real challenges and opportunities shaping the future of work. I’m taking you behind the scenes of our inaugural Future of Work Leaders CHRO event, hosted at the Neiman Marcus Innovation Hub in Dallas. We brought together 40 CHROs from organizations like Johnson & Johnson, Northrop Grumman, Tractor Supply, Amway, and others to have deep, honest conversations about wha

Leading a business with 100,000 employees and $84 billion in revenue isn’t for the faint of heart. Every executive talks about culture and results, but few have done it at this scale. So how do you lead without losing your soul? In this episode, Chris Nicholas, President and CEO of Sam’s Club, pulls back the curtain on what leadership really looks like when the stakes are massive. He shares why purpose and grit—not ego—are the foundation of great leadership. You’ll learn why 85% of Sam’s Club managers started as hourly workers, how Chris uses “ultra-endurance leadership” to stay sharp, and why leaders should run toward difficult things. He also unpacks his trust formula to build trust in a massive organization, how to lead without entitlement, and how to connect your work to a bigger purpose. From energy and sacrifice to upward mobility and culture, Chris shows how business performance and people-first leadership can coexist.   ________________ This episode is sponsored by Workhuman. These days, it feels like

We’ve all had the experience of working for a bad leader, the kind that drains your energy, stifles your motivation, and makes Monday mornings feel like a dreadful chore. But great leaders do the opposite. And in a world evolving faster than ever, we can’t afford to leave leadership to chance. In today’s Leadership Spark, we’ll tackle two big questions: Will the leader of 2030 be different from today’s leader? And if so, how? Backed by insights from 140+ CEO interviews and a global LinkedIn survey of nearly 14,000 employees, I share the timeless traits leaders must keep, and the new skills they must develop to lead in a rapidly changing world. Get a clearer understanding of what leadership really means, why most people can’t define it, and what it will take to lead organizations, and society, into the future. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us,

The rules of leadership have changed, but most leaders didn't get the memo. We’re leading in a time of constant disruption, fractured teams, and AI eating away at every corner of the workplace. It’s no longer enough to rely on outdated mindsets, old leadership playbooks, and hoping for the best. In this episode, we explore what real future-ready leadership looks like. Navy SEAL and leadership coach Rich Diviney shares why it’s not your skills, but your attributes, like resilience and adaptability, that determine how you lead under pressure and make you an elite leader. Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, rewrites the traditional leadership script by laying out his “teamship” model for building teams that hold each other accountable. And finally, Dan Priest, US Chief AI Officer of PwC, shows how to stop fearing AI and start using it as a strategic edge. This is the mindset, model, and method leaders need to thrive and lead effectively in this next era. Don't miss it! ______________

We often think of employee experience as a checklist: better offices, better technology, better perks. But we’ve been missing the bigger picture all along. In today’s Leadership Spark, we dive deep into how employee experience has fundamentally evolved, and why it's now the most powerful lever leaders have to shape trust, loyalty, and performance at work. Drawing on research from 252 organizations and insights from 150 senior executives, we’ll explore the real drivers of experience: culture, technology, and physical space. You’ll learn why work today isn't just about what people do, but about the environment that shapes how they feel, how they connect, and why they stay. If you want to future-proof your leadership and your organization, it starts with designing an experience worth fighting for. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us, we bring out th

What if the biggest thing holding us back from living the American Dream isn’t our circumstances, but our mindset? In this episode, Mark Matson, Author of Experiencing the American Dream and CEO of Matson Money, breaks down what the American Dream really means today. Mark explains how your "screen" or the mental filters shape the way you see the world, your actions, results, and ultimately your life. He makes a strong case that the American Dream isn’t dead, it’s just being filtered through the wrong lens of the “juicy victimhood” mentality, entitlement, and resentment. He also explores how these mindsets are showing up in the workplace and it’s killing growth. Mark also points out how many people today, especially younger generations, live as if they’re still stuck in the coal mines of the past, despite having more tools, technology, and opportunity than ever before. He explains why leaders need to stop over-parenting employees because real change starts with personal accountability, resilience, and creativi

We’ve thrown the entire pantry at employee engagement from hot yoga to free snacks to branded hoodies, and somehow, people are still checking out. In today’s Leadership Spark, we call out the broken cycle of gimmicky engagement strategies and look at what actually drives loyalty, performance, and retention in the modern workplace. Spoiler: it’s not about giving people more stuff. It’s about giving them something to believe in. We’ll unpack why smart companies are ditching the perks arms race and building something better: a workplace that feels like an experience, not a transaction. If you're tired of short-term fixes and ready to build real culture, press play. ________________ This episode is sponsored by Workhuman. Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders? If you couldn’t answer any of these, then you need to check out Human Intelligence™, from Workhuman.

AI is becoming more powerful and autonomous. What we once thought was a future trend is now reshaping how organizations are operating today. But the biggest risk of AI isn't replacement. More likely, it's reliance. Are you prepared for what's coming? In today's episode, Dr. Michael Chui, Senior Fellow at McKinsey and QuantumBlack AI, reveals how AI is rewriting the rules of competition, leadership, and even hiring structure. You’ll learn why over-relying on AI can erode human judgment and creativity, how to build organizations that balance human decision-making with machine efficiency, and why managing AI agents will soon be as important as managing people. Dr. Chui shares how leaders can prevent “silent automation” from taking over their teams, what skills future managers must develop (including prompt engineering and oversight), and how companies can redesign roles, workflows, and organizational structures to thrive in the era of agentic AI.   ________________ This episode is sponsored by Workhuman. Here’s

Most leaders think vulnerability is risky, but avoiding it is far riskier. Despite all the research and talk about authenticity, only 11% of companies view vulnerability as a leadership strength—and 84% of employees rarely, if ever, see it practiced. That’s a problem. In today’s Leadership Spark, we explore what happens when leaders embrace vulnerability, and what’s lost when they don’t. Backed by my research across thousands of employees and organizations, you'll uncover in this episode how leading with vulnerability isn’t just about being authentic. It’s a strategy for building trust, connection, and lasting impact. You'll also learn how to balance confidence with openness, and why your team might be waiting for you to go first in being vulnerable. ________________ This episode is sponsored by Workhuman. Here’s a good question for you: Who in your marketing department is a flight risk? How about: Where are your talent or skills gaps? Or: Which employees make up your next generation of leaders? If you could

What does it really take to rise to the highest levels of leadership, and stay there? In this episode, I sit down with Mark Thompson, world’s #1 CEO coach and author of CEO Ready, to explore what to become a CEO-ready leader. We’ll look at the deeper work of top-most leadership: developing functional fluency, mastering seven leadership languages, and aligning your ambitions with the reality of what leadership demands. Mark shares the mindset and methods used by the world’s most successful executives, why building trust with your boss is a make-or-break move, and how to balance confident humility with productive paranoia. We dig deeper into the sacrifices leaders make, the importance of building credibility before asking for responsibility, and how to cultivate stakeholder alignment across functions, not just within your silo. If you're eyeing the next big step in your career, this episode will help prepare you to lead at the top.   ________________ This episode is sponsored by Workhuman. Here’s a good questi

We’ve made a huge leadership mistake and chances are, your organization is still making it. We’ve separated managers and leaders like they’re different species. One is focused on processes. The other on people. But that separation might be the very thing keeping your teams disengaged and your company stuck. In today’s Leadership Spark, I’m busting the outdated myth that leadership and management are two separate roles. I share a powerful story of a nuclear submarine captain that perfectly illustrates what happens when we train leaders to lead but forget to teach them how to manage. You’ll hear why giving managers leadership training won’t fix your ‘people’ problem and why the opposite approach just might. ________________ This episode is sponsored by Workhuman. HR just changed for good with the introduction of Human Intelligence™.​ ​ By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skills, pe

Are you a Chief Human Resource Officer trying to find a meaningful and affordable peer group that's NOT stuck in the past? I'm glad you found this episode because you're about to discover a CHRO community that's building the future of work as we speak. After speaking with over 100 CHROs for my book on employee experience, I kept hearing the same frustrations about existing groups with overpriced memberships, bloated conferences, constant sales pitches, outdated content, and a total lack of real value. So I decided to do something about it. In this episode, I’m pulling back the curtain on "Future of Work Leaders," a new community built for CHROs, by CHROs. It’s an intimate group focused on one thing only: insight-rich conversations for forward-thinking CHROs like you. If you're a CHRO who's done playing by old rules and wants to connect with other future-ready leaders from companies like Johnson & Johnson, Northrop Grumman, Dow, Amway, and more, consider this your invite.   ________________ Start your day

Everyone’s arguing about remote vs. in-office. But what if we’ve been asking the wrong question all along? Dr. Nicholas Bloom, Professor of Economics at Stanford and the world’s most cited expert on hybrid work, joins to set the record straight—and clear up the way his research is being misquoted everywhere. In this episode, he debunks the biggest myths about remote work, explains why hybrid work has become the go-to model for most Fortune 500 companies, and breaks down what’s really behind Amazon and Jamie Dimon’s return-to-office moves. We also get into why AI is more likely to replace fully remote roles than hybrid ones, what most people misunderstand about productivity from home, and the three-part formula every leader should follow to make hybrid work sustainable and effective. ________________ This episode is sponsored by Workhuman. HR just changed for good with the introduction of Human Intelligence™.​ ​ By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platfo

In leadership, what happens after the conversation often matters just as much as the conversation itself. Just like in sports, where athletes chase their missed shots to score on the rebound, leaders can recover from missteps by following up. Yet, many professionals leave these moments hanging, allowing misunderstandings to fester and opportunities for growth to slip away. In today's Leadership Spark, we explore why follow-up is a critical yet often overlooked tool for leaders. Checking in after a conversation can resolve misunderstandings, build trust, and create opportunities for growth. By taking the extra step to ensure your message is received as intended, you turn potential setbacks into learning moments. ________________ This episode is sponsored by Workhuman. HR just changed for good with the introduction of Human Intelligence™.​ ​ By combining AI and the uniquely authentic data of Workhuman’s #1 rated employee recognition platform, Human Intelligence reveals previously unobtainable insights into skil

Remote work might be convenient, but it’s not the game-changer people think it is. If you want to grow, succeed, and actually build a career, you need to show up. That’s the message from David Sable, former CEO of Young & Rubicam and Vice Chairman at Stagwell, who believes employees should beg to be in the office—not fight against it. In this episode, David breaks down why in-person work still matters and busts the myth of remote productivity. He highlights that the best leaders won’t waste time proving to employees why they should be there. We also tackle the real impact of office culture, why career development suffers without it, and how mentorship, collaboration, and serendipity shape long-term success. You’ll discover all the reasons why leaders need to stop caving to employee demands and start running businesses the way they know they should. If you’re wondering how to future-proof your career or just trying to understand why so many leaders are pushing back on remote work this episode is for you. _

Remote work offers convenience and flexibility, but can it truly foster the leadership development needed to excel? While virtual environments allow for increased productivity, they often fall short in cultivating the deeper skills that come from observing, interacting, and learning in person. In today’s Leadership Spark, we explore why in-person presence remains essential for aspiring leaders. Gain insights into how face-to-face interactions with senior leaders, casual conversations, and observing real-time decision-making can accelerate leadership growth. For those with ambitions to advance, showing up when others choose to stay remote may provide a unique competitive advantage. Tune in to uncover how being physically present in the workplace can unlock opportunities, build stronger relationships, and fast-track your path to leadership. ________________ This episode is sponsored by Workhuman. HR just changed for good with the introduction of Human Intelligence™. ​By combining AI and the uniquely authentic d

What do Zone 2 training, VO2 max, cold plunges, and cognitive mapping have to do with leadership? More than you think. In this episode, Alex Hutchinson—award-winning journalist, endurance expert, and best-selling author of The Explorer’s Gene—explains why the principles of elite athletic training are just as critical for leadership. You’ll learn how top CEOs train like endurance athletes to build resilience, sharpen decision-making, and avoid burnout—not by working less, but by managing stress smarter. We dive into the real impact of corporate wellness programs, the difference between acute and chronic stress, and why organizations are treating employees like high-performance athletes. Plus, we uncover why AI and algorithms are reshaping exploration, how creativity is declining, and why the best leaders take calculated risks instead of playing it safe. If you want to sustain peak performance, outthink challenges, and thrive in a world obsessed with efficiency, this episode is for you. ________________ This e

The thing is, vulnerability in leadership isn’t always the strength it’s cracked up to be. In fact, it can sometimes be your biggest liability. In today’s Leadership Spark, we explore the surprising truth about how vulnerability can backfire, especially for CEOs and top executives. From the dangers of opening up to the wrong people, to the physiological stress responses even the most powerful leaders experience when faced with vulnerability, this episode dives into the complex reality of being open in the workplace. We also tackle the fine line between vulnerability and competence—how showing your human side can either elevate or undermine your leadership. If you're ready to rethink the way vulnerability fits into leadership, this conversation is a must-listen. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/