The Future Of Work Podcast With Jacob Morgan | Futurist | Workplace | Careers | Employee Experience & Engagement |

What this episode is about and why you should care Today I sit down with Kristen Robinson, Chief HR at Pandora located in Oakland, CA. Kristen flourishes and has a phenomenal impact in the Human Resources department with a vast amount of insight on how to successfully operate in the HR arena with any corporation. Pandora for those of you who don't know, is a free personalized internet radio service that consists of over 1750 employees. Kristen and I dive into why the Employee experience is crucial in any workplace and how it can benefit any business.  The Employee experience is about happiness & helping employees fulfill happiness and accomplishment in their lives. Employees that are the happiest both at work and in their lives are the ones that are going to have a strategic advantage compared to other companies. Learn about what Pandora is doing to unleash the employee experience to make it a better work environment for everyone. Kristen shares with me how Pandora is hyper-focusing on integrating very po

Centro is a media managment software company with around 700 employees. They were ranked as the best place to work in Chicago for 4 years in a row by Crain's, the #1 best place to work by Fortune among all mid-size Ameican companies, and they have a 4.5 rating on Glassdoor. Clearly Centro is doing something right. At the helm of the company is their CEO Shawn Riegsecker. He has a very simple philosophy around work which is that happiness is the new ROI. In this episode of the future of work podcast Shawn and I explore some of the things he is doing over at Centro, how he defines happiness, the overall business impact of happiness on Centro employees, the role of corporate culture, and much more! Tune in and listen to this episode of the future of work podcast with the CEO of Centro, Shawn Riegsecker as explore why happiness is the new ROI! (Music by Ronald Jenkees)

My guest for this week's episode of the Future of Work podcast is Michael Karnjanaprakorn, CEO and Co-Founder of Skillshare. For those of you looking to adapt and learn new skills, you will find this conversation quite interesting. Skillshare is an on-line platform where you can learn almost anything you need to stay relevant in today's workplace. Michael and I look at why the future of work is all about teaching yourself and not relying on education institutions or organizations to teach us the skills, information and knowledge that we might need to be successful in life.   Why is it that we should be teaching ourselves? Michael talks about the common problems with learning and acquiring skills today. We look at the skills gap, gamification in the workplace, how demographics are changing, and what the future of learning is going to look like. Michael shares his insights taking a look at why creativity is so crucial for the future of work and what learning is going to look like in the next couple of years.

I believe you will find this week's episode of the Future of Work Podcast to be extremely fascinating, insightful and exciting. My guest is Tim Mulligan, Chief Human Resources Officer of San Diego Zoo Global. Most of my guests have been from large brands in very traditional business areas, such as technology, finance, etc. with employees that are typically from a primary group of knowledge. But, Tim is directly responsible for managing a wide range of employees in very diverse areas such as horticulture, botany, zoology, catering, retail, and animal trainers, to name a few. When you think about the future of work in that context, it is very different from the future of work in a company like IBM, Coca-Cola or any other company you may be familiar with. And, one would not think of a zoo as being one of the most forward-thinking and progressive organizations that is also ranked as one of the best places to work in San Diego.   Tim and I have a very, very interesting conversation concentrating on redefining

This week's episode is with Eric Severson on work-life integration. Eric is the former Co-Chief Human Resource Officer at The Gap, and is now an Appointee to the U.S. Department of Commerce National Advisory Council on Innovation and Entrepreneurship as well as the director of the Felton Institute. Eric led most of The Gap's talent initiatives including their move towards work-life integration and the creation of their results-oriented workplace (ROW). The debate around work-life balance versus work-life integration is a very hot topic. We explore Eric's perspective on the "winning side," which to him is work-life integration. And, I must confess that I completely agree with him. In this podcast Eric shares in-depth insights into his initiatives at The Gap to encourage work-life integration. We also talk about corporate culture, why work-life balance is no longer effective and why the shift to work-life integration is happening. Eric explains ROW whereby an organization is purely focused on what employees

I'm very excited about this week's podcast because it is different any of my previous podcasts. My guest is Marcus Buckingham, the New York Times best-selling author of First, Break All the Rules: What the World's Greatest Managers Do Differently; Now, Discover Your Strengths, and the recently released StandOut. Marcus is also the founder of The Marcus Buckingham Company, which is a human capital management software and education company. Marcus states that most organizations actually are not ready for the future of work. His rationale being that we still measure things in very antiquated ways, particularly around performance management and talent management. We spend an insightful and engaging conversation on this topic including the inner workings of how ratings and reviews work within organizations, the problems, challenges and solutions. We talk about the trends causing the need for change, why measurement is so ineffective today, competency models and more. Marcus shares the four key questions he belie

My guest for this week's Future of Work podcast is Maynard Webb, the former Chief Operating Officer at eBay; and currently Chairman of the Board at Yahoo!, and board member at Salesforce and Visa. Maynard is also the author of the recently released book, Rebooting Work: Transform How You Work in the Age of Entrepreneurship. This is a really fascinating discussion because Maynard is one of the most influential people in the worlds of business and technology, and is involved in so many amazing projects. We talk about the concepts from his book including the framework of employees, the employee experience, the role that Millennials play in the future of work, and the impact of technology. Maynard is really big on freelancing and I get his take on the future of this economy. Maynard also shares why people need to take professional and personal development into their own hands. We look at all sorts of fascinating topics. We also discuss where Maynard sees the future of work in the next five to ten years, and he

This episode of the Future of Work podcast I have the pleasure of speaking with Adam Warby, CEO of Avanade. Avanade is a global technology solutions/cloud management service with over 20,000 employees worldwide. Our focus is exploring why the future of work is all about digital transformation. While there is a lot of discussion happening around digital transformation, there is still not that much clarity around what it actually is, how to do it, what it is going to look like, etc. Adam and I go in-depth around digital transformation, and he shares Avanade's recent report that identifies four trends that they see as driving digital transformation going forward. We also look at how the workplace is evolving, trends that are shaping the future of work, Millennials, wearables and more. Adam also shares valuable insights for organizations and employees interested in embarking on this digital transformation journey. So, tune in to hear Adam Warby on digital transformation! (Music by Ronald Jenkees)

This episode of the Future of Work podcast is with Dorie Clark is the author of a new book called Stand Out: How To Find Your Breakthrough Idea And Build a Following Around It. Dorie is also a marketing strategist, professional speaker and adjunct professor at Duke University. For anyone interested in personal branding, this is going to be a very, very interesting podcast. We look at everything ¾  why personal branding is for everyone, how to develop your own niche, how to deal with online trolls, how to grow your network, and more. Both Dorie and I share advice on consistency, frequency and visibility towards building your personal brand. For those of you interested, Dorie also has a great column on Forbes that you can also check out. This was a great conversation and lots of fun. Tune in and listen to Dorie Clark on personal branding!   (Music by Ronald Jenkees)

This episode of the Future of Work podcast I speak with Nancy Duarte, Principal, and Patti Sanchez, Senior Vice President of Strategic Services, at Duarte. Duarte is known as "persuasive presentation experts," and those of you who are interested in learning and improving your presentation and speaking skills may be familiar with them. In this podcast, we look at why storytelling is a big part of the future of work. Nancy and Patti have a new book being released early next year about leaders as strong, transformative communicators titled, "The Torchbearer Leader." I had an opportunity to preview their book and found it very fascinating. We talk about some of the concepts in their book that they refer to as "the torchbearer's toolkit" as well technology and globalization, technology in storytelling, and storytelling as personal branding. This is a very thought-provoking podcast that will resonate with everyone. So tune in and listen to Nancy Duarte and Patti Sanchez on why storytelling is crucial to the futur

On this week's episode of the Future of Work podcast I'm speaking with Dana Bottenfield, VP of Human Resources at St. Jude Children's Research Hospital. St. Jude is among one of the most famous research facilities known for the amazing work they do with kids. But, did you know St. Jude was voted as the No. 1 company to work for by Millennials? On Glassdoor, St. Jude received 4.5 stars, 100 percent of their employees recommend their CEO, and 93 percent state they would recommend the company to a friend. These are among the highest numbers I have ever seen for any company. In addition, for the past several years they have also been on Fortune's Top 100 Companies to Work For. Earlier this year I had the honor of speaking at St. Jude at an internal conference on leadership and management. While there I found out they are an amazing place to work, and I wanted to find out what Dana and her team at St. Jude are doing to create such a desirable work environment. In this podcast, Dana and I explore topics such as d

My guest this week on the Future of Work podcast is Xavier Unkovic, Global President at Mars Drinks. Mars Drinks is a segment of the global Mars brand, which focuses specifically on drinks such as coffees, teas and the like. You may wonder why a beverage company is so interested in the future of work, but Mars Drinks is 100% focused on the workplace. Their products and solutions are for the workplace. Internally, Mars Drinks has been doing some very interesting things lately including the design of a brand new office space in Westchester, Pennsylvania. The focus of this podcast with Xavier is how to create a culture of innovation, and we take a closer look at what Mars Drinks is doing including the creation of "coffee shop culture." Xavier also shares his insights on a host of topics such as how the workplace is changing, and management and leadership. We even cover the impact that food and drink might have on how we collaborate and get one's job done. Xavier gives us his perspective on how innovation has c

For anyone interested in getting a first-hand perspective on how an organization is actually transforming and thinking about the future of work, this is an especially exciting and fascinating episode of the Future of Work podcast. My guest is Ben Bratt, VP of HR, talent and Organizational Capabilities at T-Mobile. T-Mobile is undergoing a radical transformation. They are all over the news with their Uncarrier strategy, and their new CEO, John Legere, has a dynamic and unconventional personality in the media. The company is virtually unrecognizable from where it was five to ten years ago. Now, a lot of what consumers are seeing is the front-end transformation, but what most people don't realize is there is actually quite a lot that T-Mobile is doing internally. In fact, T-Mobile has completely re-invented HR from the ground up. What it means to work at T-Mobile has been completely re-engineered and put together in a new way that is able to support this new Uncarrier strategy. I had the pleasure of talking wi

I'm really excited about this episode of the Future of Work podcast. My guest is Brian J. Robertson who actually created Holacracy, a new management and organizational structure; and is the author of Holacracy: The New Management System for a Rapidly Changing World. Holacracy has been in the news quite a bit as it pertains to Zappos' radical shift to this new organizational structure. There has been quite a bit of confusion and discussion around Holacracy, so I thought this would be an ideal time to speak to its creator to find out what is Holacracy, how it works and why it should be considered. Brian dispels a lot of the myths and, overall, it is a very thought-provoking discussion. Brian is very passionate about the work he is doing and sheds light on exactly what Holacracy is. So tune in and enjoy this very fascinating discussion on Holacracy!   (Music by Ronald Jenkees)

My guest for this episode of the Future of Work podcast is Jeroen Tas, CEO of Philips Informatics, Solutions and Services Business Group. Jeroen is also the former CIO of all of Philips. Healthcare is a very popular topic today affecting how we live and work. Jeroen gave me a crash course on what the future of healthcare will look like. We talk about a lot of fascinating concepts such as healthcare fragmentation and corporate culture. We look at wearables, big data, and the internet of things in healthcare. We also look at some of the cool things coming in the world of healthcare and what it will look like in five to ten years. Health and well-being play a major role in the future of work and our everyday lives. So, tune in for a fascinating look at the future of healthcare with Jeroen Tas!   (Music by Ronald Jenkees)   (Music by Ronald Jenkees)

This episode of the Future of Work podcast I had the pleasure to speak with Paul Green, Jr., co-founder of the Self-Management Institute at the Morning Star Company. Morning Star is an agri-business and processing company who is largest processor of tomatoes. Everyone in some way, shape or form has consumed products that have come from Morning Star. What is really fascinating about the Morning Star Company is that there are no managers, and is the reason why I was so interested in speaking with Paul. Paul and I address some of the principles of self-management and how Morning Star came to this process of self-management. Our discussion includes hiring, firing and problem resolution ─ all functions traditionally handled by managers. He also shares insights into something they created called CLOU - Colleague Letters of Understanding, which is essentially an agreement employees make with each other where they agree upon what type of work they will be doing, how they are going to do it, etc. We cover much more,

This episode of the Future of Work podcast I speak with Cheryl Kerrigan, Vice President of Employee Success at Achievers. Achievers is known for its employee recognition platform that you may have heard of and some of you may be using in your organization. Also, it should be noted that Achievers was recently ranked as one of the best places to work. Cheryl and I talk about how organizations can do a better job of recognizing and incentivizing their employees, how organizations can create a more engaged environment, and some of the tactics and strategies organizations can follow. We also cover what Achievers is doing internally with their own employees. Cheryl talks about the really cool programs Achievers has implemented designed to engage and get employees involved in what the organization is doing. She also covers how organizations can apply some of these concepts and ideas to help create a more engaged workforce and a solid corporate culture. One of the things that I always talk about is that organizatio

In this episode of the Future of Work podcast my guest is Jeffrey Rodman, the co-founder of Polycom. Many of you are familiar with Polycom and, in fact, have used their products. They became famous for their speaker phones found in the conference rooms of most organizations. Jeff and I talk about the role of technology in collaboration. It's no secret that technology is obviously one of the biggest driving factors that is enabling collaboration today. It's a topic covered in my first book, The Collaborative Organization; and is also explored in my new book, The Future of Work. Collaboration is a huge theme ─ one that organizations are continuously spending more time and resources investing in. In this episode, Jeff and I explore many topics including differences in collaboration between smaller and larger organizations; and the concept of office space and do we still need offices. We cover Millennials, freelancers and the contingent workforce; and how collaboration plays a role in connecting these different

My guest for this episode of the Future of Work podcast is Ralph Loura, CIO at Hewlett-Packard's Enterprise Group, and former CIO of the Clorox Company. We looked at technology as tools and not toys. Ralph also shared his perspective on how the role of IT is changing, how the role of the CIO is evolving, and what the future is going to look like. We covered technical issues like IT and business units working together, important skills IT professionals must possess in the new world of work, and technology and the business side. But we also explored some interesting topics such as women and technology, the culture of H-P, millennials, and much more. As with every podcast, Ralph ends with his advice for CIOs, organizations, and employees regarding technology. Tune in for a captivating discussion on technology as tools and not toys with Ralph Loura!   (Music by Ronald Jenkees)

In this Future of Work podcast, I speak with Josh Bersin. Josh started a company called Bersin & Associates, which was acquired by Deloitte and is now known as Bersin by Deloitte. Since the acquisition, Josh has been working at Deloitte providing a lot of really interesting thought leadership around how the world of HR and talent is changing. Because Deloitte recently released a report called "Global Human Capital Trends 2015: Leading in the new world of work," I reached out to Josh to talk about what some of these trends are and what that means for us. Josh gives a unique perspective from a "big picture" view as to how these trends are impacting the world of HR and talent. Our talk covers leadership, learning, culture, workforce in demand, performance management, and re-inventing HR. We also talk about analytics, the simplification of work, as well as machines as talent. While this podcast is especially relevant to you if you are a HR leader, it is just as relevant to you if you are just an employee th