Talentculture #worktrends

Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control and fear what can happen if they give up that control. However, the greatest customer experience companies empower their teams to solve issues in real-time, resulting in more satisfied customers and fewer escalated issues. Our special #WorkTrends guest Adam Toporek (https://www.amazon.com/Your-Customers-Hero-Real-World-Techniques/dp/0814449050) will speak about customer service examples from Starbucks, Ritz Carlton and his own experience as a small business owner. Come learn these tips about how to Be Your Customer's Hero (http://beyourcustomershero.com/): How smart empowerment does not mean giving a blank check or giving up all control. It is a business decision based on analyzing risks and rewards.Why empowered employees are more dedicated to their jobs and more satisfied with their work.Why employee empowerment is one of the most powerful techniques for preventing poor customer experiences

#WorkTrends is back on August 17, 2016 at 1pm ET - join us! We will have guest Chris Cumby, author of The Success Playbook, on the show to we discuss how to build a rich and happy life. Come learn what he has named "The Four Pillars of Success." Chris will discuss what he defines as the fundamental basics to moving the needle in life. Come hear the keys to understanding who you are and how to identify the greatest opportunities. Chris, also known as, "The Kick Ass Sales Guy" will share the foundation for great success. It should be an informational and motivational show!    Mark you calendars every Wednesday at 1pm ET to join host Meghan M. Biro and our star-studded guest line-up. Our first half hour is the live podcast, followed by an active Twitter Chat using the hashtag #WorkTrends.  

There is a massive trend right now in the enterprise toward open office environments, and understanding how that trend impacts employees is important. IT should understand the distraction challenges that employees face in different environments. We will also unpack who should manage these issues, the IT impacts, and much more with special guest Jennifer Adams from Plantronics.

So, what's a dragon, you ask? It’s an agile company fit to adapt, innovate and thrive even in disruptive times. The ever-popular unicorn tends to rely on risky and experimental business models. Dragons, however, are established companies that continue to leverage their original startup mentality to systematically innovate their way to profitability. Built on purposeful reinvention, scalable market dominance, and a commitment to long-term success, dragons are increasing in popularity. Come learn more about what it takes to be a dragon from author Daniel Newman, who recently co-wrote the popular business book, "Building Dragons: Digital Transformation in the Experience Economy."

During this exciting #WorkTrends, author and former FBI Lead International Hostage Negotiator Chris Voss will help us explore and understand the art of negotiation. Come learn why saying, “you’re right” and “yes” are at the root of the vast majority of misunderstandings in the workplace today. Do you want to know why, “that’s right” is the gold standard of great responses? Join us to learn why and much more.

When companies start to work on their compensation plans, often they do so with spreadsheets and formulas, far removed from either the people impacted by the compensation plans or the organizational objectives. Modern compensation brings people front and center in the pay business, creating a win/win situation between organizations and individuals. Join special guest Tim Low from Payscale learn more about: Using modern compensation practices to engage, motivate, and reward their top people.How compensation is a team sport, communicated transparently across the organization.Why compensation can be a win/win, not a battle, between employee and employer with fair pay.

Join us on #WorkTrends as we discuss a better way to create strengths-based organizations. Although this idea has been around for over a decade, most organizations have “false-started” on it. We will explore why this “false start” has happened and why it’s time to try a new approach. A truly strengths-based company is the competitive organization of the future - come learn more from author Josh Allan Dykstra.

During this #WorkTrends, Maria Orozova (@theMODstudio, @MariaOrozova) and Scott Thomas (@IntelechyGroup) will address how husband-and-wife entrepreneurs can work cohesively and collaboratively in the business world. There are so many entrepreneurs who have built businesses from the ground up — alongside their partners — but not many talk about the intersection of work and personal lives. Maria and Scott will share their first-hand experiences of working together as partner agency owners. Join us as we discuss how to: - Step forward in your businesses and be confident in forging your own paths - Break the norm by taking non-traditional approaches to partnerships - Build a foundation to feel comfortable when working alongside your partner. We will also review other useful tips you can use every day to make working with a spouse more harmonious.

Snapchat, Blab, Instagram, Periscope, Facebook Live, the list is growing… Live video has exploded onto the scene and now everyone can emulate their favorite talk show host. While video has been around for a while and we've witnessed YouTube sensations become legitimate celebrities, this is a whole new breed of social media. Join guest host Tim McDonald and special guest Brian Fanzo as we dig into the current trend and future promise of live streaming video across all industries.

In the world of Human Resources, professional development, networking and relationship-building are not just nice-to-have; they are must-haves. Luckily, conference attendance is a solid way to maintain these critical components. With the workforce and workplace changing rapidly, regular conference attendance informs attendees about the latest trends and best practices, which are critical for career growth. Attending the right conferences also affords busy HR professionals an opportunity to accumulate educational credits to maintain their certifications. From learning to networking to sharing what life is like on the "front lines," being around other HR professionals is invaluable.

Recruitment data's importance is continuing to grow for strategic workforce planning, specifically when considering the growing number of young workers joining the labor pool. With millennials becoming the majority of today’s applicants, and expected to make up 75 percent of the workforce by 2025, it’s clear that businesses need to attract young talent to survive. The key to bringing them in is to use hiring data insights to design an excellent candidate experience; which, for younger applicants, means an optimized mobile portal and social media-linked application processes and an authentic employer brand to pull it all together.

In today's workplace, employees are building personal brands that just may be attracting other employers - and that's okay. Our guest, Roger Panetta, and his organization, Nimble at Work, builds careers, workplaces and businesses using performance and positioning. It's important for people to stand out, and whether they are blogging, using social media or other venues, writing is a key way to share your own voice. Join us to learn more about how to be nimble in the workplace, perform at your best, and empower others to do the same.

Growth is happening on the global front at a dizzying pace, even in the current economy. Companies are expanding into or within regions where they need to build their workforce quickly and efficiently. Often, that means moving talent to the place it’s most needed, and this must happen at a time when competition for skills is highest. Companies that focus on mobility as part of their talent strategy will see the most growth, performance, leadership development and retention. Join us to learn about: - How to build a comprehensive, future-focused talent strategy - The changing needs of employees with GenZ and Millennials poised for breakout influence and leadership - New iterations of communication, technology and tools - Offering employees choices, including customization, global experiences, and dynamic career path possibilities  

Encouraging emotional connections between managers and employees is the key to better performance and improved employee engagement. Join us as we discuss leadership and the seven principles of Heart-Centered Leadership with co-author Susan Steinbrecher. Heart-Centered Leadership is centered on the concept that ethical leadership must start from within; it's based on seven principles that promote trust, authenticity, caring and transparency.

The recruitment process has become increasingly impersonal – for both candidates and recruiters – and it’s obvious both sides aren’t satisfied with the experience. The challenge? Each side has very different ideas about what makes the other side tick – and what needs to be done to improve the experience. At its surface, finding a job or a new employee is a high-touch, personal, and interactive process – much like dating. And akin to the dating world, overcomplicating an interaction between two parties is not always the most effective approach to make a successful match. In fact, simplification is really where connections between candidates and employers begin to happen. After all, employers and candidates are both on the search for the perfect match. With our special guest Rebecca Macek, director of recruitment at CareerBuilder, we will discuss simple but effective tactics any business can use to get back to the best recruiting basics.

The changing landscape of business requires a more relational leadership style. Why? Because the traditional world of work that existed in the past - dictatorial, autocratic, etc. - is no longer an option for optimal productivity from followers. Join our guest, author and former New England Patriots linebacker Dr. Jason Carthen, to discuss exemplary leadership and its positive impact on the workplace.

When undertaking any real and permanent transformation, leaders should take the time understand the organization’s own workplace culture - who they really are, how they really work, and how employees really experience it all. Join us as our guest Charlie Judy helps us understand how to stop trying to become the organization everyone else says you should be, and start taking pride in and making the most of the organization you already are. We will discuss: Understanding your cultureAligning culture with true successHow to OWN it – the good, bad and the uglyDiscovering and understanding culture at an intimate and authentic level

Employee engagement is all the buzz, and rightfully so. When employees are engaged, they adopt the vision, values and purpose of the organization where they work. Engaged employees are passionate contributors, innovative problem solvers, and stunning colleagues. Plus, high-performing employees want to work in places like that and smart employers want to cultivate that kind of environment. Join us as guest Leila Zayed and host Meghan M. Biro address the importance of employee engagement and some practical ways to measure it in an organization.

There are a number of hot issues, new developments and emerging challenges that will likely catch employers by storm in 2016. Supreme Court decisions, federal and state laws, and actions by federal regulatory agencies have called into question the very nature of the employer-employee relationship as well as what rights and benefits employees should be entitled to in the workplace. From providing paid sick leave and equal employment, to extending equal rights and benefits to same-sex partners and accommodating pregnant women, an employer must comply with new obligations that may require altering business operations. Join us as our guest Beth Zoller (@BethZoller1) and host Meghan M. Biro discuss a variety of topics you'll want to know to avoid fines, penalties, complaints, litigation or harm to the organization's reputation. This #WorkTrends conversation will help employers and HR professionals be proactive and prepare to respond to changes in a meaningful way.

Author and keynote speaker Ben Fanning (@BenFanning1) will join us to reveal how to turn your current job into one you love....and keep the 401k and insurance. If you give yourself permission to love your work, you create a space for exploration and possibility. During this #WorkTrends, we will dive into how to slightly modify your work to play more to your strengths. Instead of fantasizing about finding the perfect job, we will discuss how to go create it. Whether you are on the hiring, firing or potentially quitting side of the equation, this conversation will resonate with you. Thank you to all the TalentCulture sponsors, partners and supporters!