Synopsis
You've been in the HR trenches for years. Now, are you ready to look toward the future? Join hosts Meghan M Biro and Kevin W. Grossman on the #WorkTrends podcast from TalentCulture as they talk about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
Episodes
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Managing Down, Up and Across: Best Practices
08/05/2020 Duration: 27minWork is all about relationships — you and your boss, you and your managers, you and your teammates, you and your direct reports, and everyone else. Every single one of the relationships we have at work (as well as everywhere) has to be carefully managed, or it can go south fast. At work, compound that need to manage your relationships with the pressure of the workflow, and there’s little margin for error. And teams are becoming the functional nucleus for more and more organizations. 81% of employees work on teams — cross-functional, multi-layered, remote, hybrid, of all shapes and sizes. And no team can function without great management and great relationships. But here’s the good news: managing is a skill like any other. There are effective strategies and approaches for every kind of managing we do: up, down and across — to improve our work, our effectiveness, and our relationships. Today we’re going to learn from an expert on the workplace — in fact she’s an expert on so many facets of technology and te
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Outsourcing HR: Why and How
01/05/2020 Duration: 28minThe COVID-19 pandemic has triggered intense economic and social disruption and it’s far from over. And our work landscape has changed and will continue to evolve. For businesses, steering through COVID-19 and navigating this new work landscape requires savvy and careful strategizing. More than ever, HR is playing a critical role. And you need the best information you can right now — from managing a newly remote workforce, facilitating furloughs and layoffs, and helping the business leverage provisions of the CARES Act, understanding and tapping into the Paycheck Protection Program. This is a new normal that can seem like anything but normal, and among many HR practitioners, there’s a very real need for guidance and support. One very effective strategy is HR outsourcing. But it’s not about giving up control. It’s about the value it can bring to the business. Today I’m bringing Tom Hammond, VP, Corporate Strategy and Product Management at Paychex, to #WorkTrends for this sponsored podcast on the why and th
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Culture That Counts Right Now
24/04/2020 Duration: 17minRight now organizations are seeing their mettle tested and one thing that’s helping them keep their workforces aligned, engaged and supported is a great company culture. We’re going to talk with organizational culture expert Josh Levine about what makes a company culture matter now — such as how leaders play a key role, and why being there for your people may also mean shifting priorities for the duration. Messaging and zingy purpose statements aside, companies that operate from a foundation of truly essential values and demonstrate caring and perspective are the companies who are going to do better in the long run. Can we say that a culture of caring is good for business? Right now, I think we can. And Josh Levine has a lot to say about what we can all do to strengthen our culture — and strengthen our connections to each other as we work remotely, work differently, and work together.
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Remote Working: Craving Knowledge and Skills
17/04/2020 Duration: 28minThe world of work is in the midst of a reckoning. From finance to retail to hospitals to energy to technology, there’s not one sector that has not felt an impact of the COVID-19 pandemic of its toll on the economy . But we’re evolving, and quickly. Weeks in, many organizations are past that sudden pivot to remote teams and are now stepping back from doing triage to think about what’s truly important for supporting our people. That includes technology, security, and knowledge — as in learning the skills, approached, and technologies we need to know to function. Laying the framework for a successful shift to what happens now, and in the future, depends on expanding on the lessons we’re learning right now. Today I’m talking to Michelle Boockoff-Bajdek, Chief Marketing Officer at Skillsoft, to #WorkTrends for this sponsored podcast on the key to remote workplaces that allow your people to excel, thrive and grow. We’re going to talk about the challenges for leaders and managers to engage and support their remot
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Mapping the Future of Workforce Skills
10/04/2020 Duration: 22minOn today’s #WorkTrends podcast we’re talking about the skills our workforce will need for the future — and why we need them now. The skills we’re going to need to achieve in the workplace of the future have everything to do with attributes, behaviors, habits and mindset that support collaboration, creativity and innovation, and empathy. And the new workforce is trending to high-performing, sometimes cross-functional teams, with less hierarchy and more independence. To thrive in this context, we need to harness our incredible potential as humans — and be able to use our skills to excel. This is going to matter increasingly, as we face the hybrid workplace of the near future. Today’s guest, Angela Maiers, is here to get us mapping to the skills of the future. Angela is an edupreneur, a futurist, an author, an innovator, and the founder of Choose2Matter, a global nonprofit.
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The AI-Powered Leadership Coach
03/04/2020 Duration: 22minAs younger-gen (I’m not saying young gen intentionally) and Next Gen hires come into organizations and show their incredible aptitude and promise, we’re certainly justified in wanting to reward them and promote them. Continuity is on our minds right now as we search for the light at the end of the tunnel of this current crisis — and look for how we’re going to sustain our organizations for the future. And it’s the bright stars in our own workforce that may wind up leading the way. So how do we best develop them? How can smaller organizations keep pace and provide access to coaching and support? The answer may lie in AI. An AI-driven digital coach named Amanda is actually proving to be a phenomenal solution for companies looking to train, develop, and educate front-line managers, supervisors, and upcoming leaders. It was launched by Kevin Kruse of LEADX using technology powered by IBM Watson. We’re going to talk about what it is, how it works, and why it’s leveling the playing field for organizations no mat
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How to Make Your Work Culture Rock
27/03/2020 Duration: 23minEven right now, even with everything, we need to amp up our workplaces like never before. Culture keeps us together — but you can’t create a great culture if you’re not leading like a rockstar, and treating your employees like MVPs. So many organizations are morphing right now into remote and fragmented workforces — by necessity. But we’re really looking for the glue that will keep us together. Tell you what we all need to keep the beat: Culture. A culture that celebrates empathy, emotional intelligence, innovation, alignment and growth Culture is a dynamic reality that can make our people feel awesome and want to keep on rocking. Or, it can make them want to go join another band. Culture also sets us on a course for the future. And all the organizations I know are obsessed with what the future holds. Culture helps us attract the next superstars to our organization, helps the leaders connect with the rest of the workforce, and supports the employees who have the promise to really go the distance and be the
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The Power of Business Readiness
20/03/2020 Duration: 24minBusiness readiness has taken on a whole new meaning right now as we grapple with an absolutely massive upheaval facing our lives as well as our work. Even a month ago we were discussing the importance of digital workspaces and remote capabilities as a key item on the wish list. Today it’s a necessity. We need to provide a structure for our employees to do their best work no matter where they are. This is a tremendous challenge for leaders and managers: how can we maintain continuity, support and sustain productivity, and adapt, really, on a dime? What it takes is incredible innovation and ingenuity. But the good news is we don’t have to reinvent the wheel. There are powerful and effective ways to provide central, interconnected workspaces, maintain communications and stay secure, by shifting to digitally empowered solutions that keep us ready for nearly anything. Being business ready is on everyone’s minds, and I’m thrilled that today I’m talking to someone who knows how to help. We’re talking to Tim Minahan,
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AI, VR, and the Internal Communication Revolution
13/03/2020 Duration: 27minToday internal communication is transforming right before our eyes and ears. It’s getting a powerful boost from new technologies such as AI, augmented and virtual realities, and changing not only what we say but how we say it. The future of communication — even how we reach out to each other — and everyone in our organizations — is going to see rapid growth and radical improvements. In fact we’re already experiencing them today.. We’re talking to organizational communication expert Shel Holtz, a pioneer in the field who’s now the Director of Internal Communications for WEBCOR Builders in California. He’s been pushing us forward ever since we started using the intranet (you’ll find out why) and is here today to talk about how new technologies are transforming communication — and why we’re never turning back.
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Team Up Marketing and HR to Attract, Engage and Retain Talent
06/03/2020 Duration: 26minToday’s #WorkTrends podcast is about partnering Marketing and HR for phenomenal talent strategies. It’s a powerful alchemy that happens when Marketing and HR teams align to attract, engage and retain talent. We’ve all seen an expansion in scope and role of both the Chief Culture and Talent Officer: both roles are increasingly held accountable for strategic business growth — but we haven’t always had a great roadmap for joining them together. Well, Now’s the time. Unemployment at an all-time low, and candidate as well as employee expectations mean you’ve got to be really smart about how to attract and retain people. It’s never been more important for marketing and HR teams to combine forces. Today’s guests, Diane Adams, Sprinklr Chief Culture and Talent Officer and Grad Conn, Sprinklr Chief Experience & Marketing Officer, are here to lay it all out for us — and talk about the approaches they’ve used at Sprinklr to bring in, inspire, and to be honest, keep top talent. They’re passionate about the cross
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Great Expectations: Companies Need To Live Their Employer Brand
28/02/2020 Duration: 24minToday’s #WorkTrends podcast is about employer brands: getting behind the hype and actually committing to a walking the talk. Employer brands are understood as being a key driver for attracting great talent and engaging employees, let alone inspiring them to stay with your company and feel proud of it. But we need to be a lot better about shaping a brand and maintaining it through policies, deeds and actions, not just messaging. Messaging without actionable follow-through won’t cut it. Further, the quick reaction time of millennials and Generation Z when it comes to hype versus reality will cost employers more and more. As digitally savvy talent builds their careers and enters the workforce, they seek employers who mean what they say. Today’s guest, Debra Ruh (ROO) is here to talk about how employers can better stand behind their values. As she says, you don’t get to call yourself the Employer of Choice — your employees do. Debra is the CEO and Founder of Ruh Global IMPACT, which focuses on Global Disability I
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Why Companies Need to Value a Great Candidate Experience
21/02/2020 Duration: 30minToday on the #WorkTrends podcast we’re talking about candidate experience — and why it’s so important for companies to understand its importance and value. Companies that work on shaping a great candidate experience are notably ahead of the curve when it comes to not only employee engagement and performance, but also an increased customer base, more, and better employee referrals, higher revenue streams and a positive social presence — all of which in turn contribute to a higher profile, more appealing employer brand. And so it goes. Our guest is TalentCulture’s good friend and colleague Kevin Grossman, who has been instrumental in how we perceive candidate experience and everything it entails. He’s bringing with him the results of the 2019 North American Research Report — and this is information we all need.
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The Journey to a Great Employer Brand
14/02/2020 Duration: 23minToday’s #WorkTrends podcast is about one of the most important but least understood endeavors any employer has to consider: How to effectively create an attractive but authentic employer brand. Getting that right takes clear strategy and clear thinking. It also takes a commitment to seeing your employer brand as a holistic journey, not just a “one and done” task. And there’s no one better than our guest, Susan Lamotte in terms of a savvy tour guide to navigate this journey. Susan is the founder and CEO of exaqueo (ex-ack-we-o), a premier employer brand experience firm.
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Email Still Matters: Etiquette for Today’s Users
07/02/2020 Duration: 20minGet the message: email’s not dead in 2020. In fact, it’s alive and well — and while we can run our businesses without it, we do need to improve how we’re using it. According to today’s #WorkTrends guest, Bruce Mayhew, better etiquette depends on three best practices. Bruce is a corporate and executive consultant who wants to help us all to be better at emailing. He’s on #WorkTrends to talk about why we can barely stand looking at our inbox — and how to write email that don’t add to the information overload, and not only get read, but responded to. Imagine that.
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Acing the Metrics: Reading the Data on Engagement
31/01/2020 Duration: 15minFor all our discussions regarding employee engagement we still often treat it as an intangible, unmeasurable factor. On the contrary, says Leila Zayed, our guest today. Leila is the VP of Best Companies Group, and is going to walk us through the why’s and more importantly, the how’s of measuring engagement. Not only can we use specific measurements to look at engagement, we can also compare it to benchmarks to get a fuller picture. And that’s going to be key to improving your workplace and making your company a place that hard-to-find talent wants to join.
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The Human Impact of Data Literacy
24/01/2020 Duration: 26minDespite an explosion of data and analytics, too many organizations still don’t know how to use it — let alone leverage it to inform decision-making and strategy. Today’s guest, Jordan Morrow, is helping fix this very broad-ranging problem. He’s the Global Head of Data Literacy at Qlik, and here on #WorkTrends to share the findings of a milestone report on Data Literacy, and talk about the most effective strategies for learning how to harness data to make informed decisions. This podcast is sponsored by Qlik.
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The Empathy Gap
17/01/2020 Duration: 25minWe’re suffering from an epidemic of disengagement and hiring is more critical than ever. But we’re missing the mark when it comes to solutions. It’s all about understanding what people are feeling — and being able to influence motions. And it’s something a lot of HR leaders are afraid to do. Today’s guest reveals the key to bridging the empathy gaps — and giving your people a true sense of meaning and connection. Dr. Gleb Tsipursky is the CEO of Disaster Avoidance Experts, and an expert of how leaders can overcome their own biases and make better decisions.
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The Myth of Employee Engagement
10/01/2020 Duration: 20minEmployee engagement was a great idea 30 years ago but it’s become a buzz phrase with no clout, according to today’s guest, Mark Babbitt. Mark’s passionate about taking the right approach to a stellar workplace experience. He’s on #WorkTrends to talk about how to finally get past the myth of employee engagement, and about the five essential factors of what really matters: Workplace Intelligence.
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Insider Secrets to Making Great HIres
03/01/2020 Duration: 35minWe all want and need to make great hires. Today’s guest reveals two vital secrets that will better the odds for any organization. Chad Fife, the VP of Marketing at Talview and a veteran team-builder, gets candid about finding talent that fits, setting clear expectations, and why some hires thrive while others don’t.
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Solving a $7 Trillion Dollar Problem
13/12/2019 Duration: 23minCompanies waste $7 trillion a year on lost output due to employees being overloaded by different tasks and applications. Systems have an incredible impact on employee engagement, yet we’re piling on more apps, tasks and obstacles to getting our work done. Calvin Hsu at Citrix talks about a powerful solution that’s radically changing how we work.