Instech London Podcast

To provide the right insurance for homes and workplaces, insurers have to be sure of the exact location of the assets. But 500 years on from the creation of the UK’s Royal Mail, the challenge of knowing where something is and what surrounds it remains.  Addresscloud is one company rising to that challenge. Five years on from launch, it has processed 32-million addresses and 25-million buildings, with the data being used to help insurers quote and bind, fight wildfires in the US and even for organic vegetable deliveries.   Founder and CEO Mark Varley joins Matthew to discuss where the idea came from and how the company has secured a strong list of clients in the UK, US and Europe.  Talking points include:  Identifying and processing useful data sources Using analytics for higher resolution modelling Why big tech isn’t always best on geocoding Bootstrapping vs external funding The benefits of working with clients outside insurance  Keep track of everything we are up to at instech.london and sign up to our news

Blink Parametric’s new Hurricane Non-Damage Business Interruption solution, developed in the Lloyd’s Lab, cuts waiting times for payouts from months to days.  It’s the latest product from a company that has emerged as a leader in parametric solutions through identifying the right data and an innovative technology platform.  CEO and Co-founder Paul Prendergast joins Matthew to discuss his experience of the Lloyd’s Lab, the benefits of parametric solutions and some great advice on growing a successful company.  Talking points include: Making parametric solutions work for underwriters Distribution and the route to market Establishing partnerships with insurers Building trust between customers and insurers Opportunities in new asset classes Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continui

Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.  A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.  Talking points include: Switching careers and starting a company Why start-ups need to shift and pivot Finding the balance between people and tech Cybersecurity and data protection The challenges for female founders The report on the success of female founders can be found here Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or co

A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around. WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders. He joins Matthew on Podcast 111 to explain how the technology works and why WhenFresh should be “the least exciting company” that insurers work with. Talking points include: Getting trusted data during Covid-19 Identifying new sources and partners Moral hazards and customer experience Why insurers should embrace pre-fill The hidden costs in property valuations Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by

Insurance might be “swimming in data” - but without actionable insights that data is just noise. Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk. Talking points include:  Parallels between biotechnology and insurance Sense-making of data for actionable insights The challenges of managing cyber risk Innovating through the Guidewire Marketplace The hype vs reality of IoT and sensors Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript

Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change. Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners. Talking points include: Areas of focus at Swiss Re Balancing partnerships between early-stage and established companies Parametric insurance growth and opportunities Understanding the risks from climate change What insurers can learn from Covid-19 Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives Ins

We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges. Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology Listen now for more on: How Covid-19 has kickstarted innovation  Changing risks and influencing behaviour Building customer loyalty through regular communications The lessons to learn from Asia How insurtechs can work with Gen Re Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London p

Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms. LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses. Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.  Talking points include:  Reaching an SME audience through new technology Matching clients to the right legal support Using data science and machine learning Working with insurers and new partnerships Running a business remotely Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthe

Staying relevant and able to embrace new technology is a big challenge for any established company. Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions. CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades. Talking points and lessons include: Combining the best of legacy with new technology Implementing no-code solutions Designing products at speed Building a business with no external funding Expanding to the UK and US Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Profes

One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims. Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars. Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including: the choice between bootstrapping and bringing in external funding understanding the "fraud funnel" keeping ahead of the latest approaches to fraud during Covid-19 using third-party data sources and in-house experience why the company is returning again to the UK More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths. Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view

Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity. Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states. CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance. Listen now to learn more on: Turning a vision into a viable business Identifying opportunities for new solutions Building consumer trust using public data Raising capital and finding partners Why capacity is key for parametric solutions If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.  Published on Thursday 1 October and available from our website.  Keep track of that and everything we are up

Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.  Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation. Talking points include: Lessons on the role of culture in fostering innovation in within large companies The future of AI and Machine Learning Advice for selecting cloud partners Case studies from the UK and the US Support for start-up and early-stage companies Where Google sees the biggest opportunities in supporting insurance companies Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday m

There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical. Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart. He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders. Talking points include: Defining an underserved target market How to scale at speed Identifying insurance advocates and investors. New solutions for “uninsurable” risks Proving performance through metrics If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objec

Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.  In this episode Matthew Grant talks to Scott Quiana to find out: How an emerging company found its product-market fit Why it's so important to be part of the client workflow and how to do so Deploying Machine Language and Artificial Intelligence at scale Lessons for all entrepreneurs looking to move from beyond start-up to scale-up. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Ins

Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast. Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry. Talking points include: How and why InsTech London was created The birth of insurtech Changing perceptions of technology Reducing the protection gap The power of community in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedbac

Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people.  With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered from the essential Human Intelligence. He's used this to great effect in building MIS. Forbes talks to Matthew on Episode 99 to discuss the latest developments in collecting information ranging from satellites to doorbells to the One Under Lime coffee shop.  Talking points include: Establishing MIS in the Lloyd’s marketplace How clients are using MIS data Latest developments and sources of data in aerial imagery Crowdsourcing and new data sources Integrating through APIs If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsle

Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive. They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance. Other talking points include: The value of diversity for innovation Differing attitudes between insurtechs and incumbents Funding challenges for female founders Attracting young talent to the industry Rethinking how we work following Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or

Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing. Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance. Andrew joined Matthew Grant on Episode 97 to discuss: The diversification of insurtech Success factors for start-ups Changing attitudes around fundraising Trends among investors The growth of Google and Amazon in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can

After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners. Listen here or on Apple Podcasts, Spotify, and Google Podcasts. Adam is joined by Andy Stevenson, a former Albany client now helping to expand the business, talk to Matthew about how their risk and intelligence software helps with supply chain management and improving operational resilience. Talking points include: Self-funding vs external funding The problems with supply chains Building software solutions around customer feedback Switching to no-code solutions Advice for finding technology partners If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objec

Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: Best practices for user engagement Getting senior management excited about user testing  Designing portals and websites for brokers The rise of chatbots during Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII membe