Cfo Thought Leader

It was back in 2016 when Lauren St. Clair realized that it was time to raise her hand.Online marketplace giant eBay had just completed a deal to acquire the Spanish online ticket platform Ticketbis, and St. Clair, a 9-year eBay veteran, was itching to get overseas.eBay had entered the online ticket business in 2007 with its acquisition of StubHub, and the addition of Ticketbis now promised to fatten StubHub’s international revenues, a development that St. Clair realized would likely require eBay’s finance function to beef up its leadership overseas.“People knew that I wanted to live overseas, and it was just good timing with regard to me leaving the group to which I had been assigned,” explains St. Clair, who arrived in Bilbao, Spain, in early 2017 eager to open a career chapter as CFO of StubHub International.  Of course, St. Clair had already spent some time overseas as a student and a finance adjunct on various international FP&A assignments. However, an overseas appointment was different, and in

When Peter Benevides joined Olo back in 2015, the provider of restaurant technology's CFO office was vacant—as it would remain for the next 4 years, until he ultimately got the position thanks to a nod from the firm's CEO and perhaps a sprinkling of magic dust from Olo board members and investors.Of course, things may have gone very differently for Benevides, as they so frequently do for many senior finance hires who, like Benevides, join fast-growing firms while knowing full well that there are no guarantees when it comes to C-suite appointments.Thus, when given the opportunity to have Benevides reflect on his career, we thought it perhaps appropriate on our part to query Olo’s finance leader regarding what he feels that he got right along the way—especially with regard to any attributes or actions that may have made a difference in the career trajectory that for him has led to Olo.According to Benevides, his success comes down to not having been afraid to ask others for help—a trait that he was to find incr

The Goldman Sachs “anti-raid” team was between conference calls with an embattled client company when word came that a senior member of the target company’s management team had unexpectedly died. Looking back, Tom Fennimore says that the next few months of his early career years at Goldman then became a transition point—or period of accelerated learning. “It was a very sad situation—they were in the process of being raided,” explains Fennimore, who lists the anti-raid transaction as one of two times when Goldman ultimately offered Fennimore an opportunity to “step up.” The second example came after the resignation of a managing director responsible for the bank’s automotive sector. “I got a battlefield promotion when they said, ‘Hey, we want you to do this, and—depending how you do—we may not replace you,” recalls Fennimore, who notes that while he savored the opportunity and enjoyed success in the role, certain parts of it had little to do with his skillset. “I have a little bit of a baby face,” points out

CFO Rodrigo Brumana’s career journey began with a position as a computer programmer in Brazil. He would move in his early career years to the United States, where he got his start in investment banking. Soon thereafter, he moved to Fairchild Semiconductor, where he advanced into an investor relations role. Next, Brumana delved into the realm of predictive analytics at eBay, a stint that opened the door to a succession of opportunities inside the world of e-commerce marketplaces.

The episode features Mark Lampe, CFO of Monte Vista Farming Co., discussing the significance of understanding labor and its impact on business success.CFO Lampe discusses the significance of labor and the challenges faced in managing a workforce of over 140 individuals engaged in almond production, emphasizing the importance of a cohesive and hardworking team in a challenging industry.

For a dozen years or more, Frank Teruel has been leading a double life professionally.When he stepped into the CFO slot at Arkose Labs last February, the position was just the latest in a succession of CFO stints that had required him to align C-suite duties with additional responsibilities in a Santa Clara University classroom.In his teaching mode, Professor Teruel is known to speak quickly, while keeping discussions lively and interesting by injecting real-world knowledge and business insight into his lessons.Meanwhile, inside the C-suite, Teruel is helping to champion a new chapter of growth designed to turn Arkose into a “Rule of 40” company sometime in 2024.As far as the perks of leading a split-screen professional life go, Teruel tells us that along the way he has been able to hire many of his students, who have since developed into executives and leaders in their own right. 

When 21-year PwC veteran Mark McCaffrey decided that it was time to open his post-PwC career, he briefed the firm’s U.S leadership about his plans, diligently outlined 24 months of departure prep, and set aside an extra helping of patience.  Two weeks later, he had a CFO job offer from publicly traded Internet domain company GoDaddy. “At the time, I thought that I’d have a couple of years to figure out what my next step was going to be,” recalls McCaffrey, whose 2021 CFO appointment was notable not just for the speed with which McCaffrey landed the role but also for the substance behind the match that was made.

Phenom CFO Davinder Athwal tells us that he has a personal connection to his company’s mission. Near the beginning of our talk, he shares a touching story about his father, a highly skilled individual who struggled to find a job in the UK. This personal experience fuels his passion for Phenom’s mission: to help a billion people to discover the right work. It’s not just about finding a job; it’s about finding the right job that matches skills with aspirations, as Athwal is eager to explain.The Phenom platform is not just another job-matching site, he points out. Using pattern recognition technology to match candidates with jobs, Phenom’s approach goes beyond what’s written on a resume to recognize all of the essential skills needed for a particular job—even those not listed on an application.Athwal joined Phenom during a challenging time in the industry, one that led to a strategic moment when he had to make the decision to prepare the company for cash flow break-even—a move that would turn out to be not only

This podcast episode features CFO Christopher Crawley of Hoffman Hospitality Group, discussing challenges related to managing labor in the restaurant industryHoffman Hospitality Group, a family-owned restaurant company, adapted to the pandemic by introducing food trucks and online kitchens, enhancing their financial processes.Crawley shares his career journey, including experiences in audit, finance, and operations, emphasizing the importance of adapting to change and understanding business metrics.He highlights the complexity of managing operations in the restaurant industry, involving regulatory compliance, financial intricacies, and shifting consumer preferences.Crawley discusses the challenges of fluctuating profit margins, labor management, and adapting to market changes, emphasizing the role of technology in addressing these issues.

The Three Phases of Teresa Chia’s Career: Teresa Chia’s journey to becoming a CFO is divided into three distinct phases. The first saw her honing her skills in investment banking and private equity at Credit Suisse in NYC. The second found her in the insurance industry, where she discovered her passion for the field and learned about its complexity and regulatory aspects. The most recent phase has seen her also serving on the boards of various companies, a testament to her industry connections and expertise.The Shift in Focus: After two decades of focusing on strategy and capital deployment, Chia felt a shift in her interests. She wanted to be more involved in the execution of growth plans and building the infrastructure for such growth. This led her to the role of a CFO, where she could leverage her finance knowledge while also contributing to strategic execution.

For corporate finance executives, few professional experiences are as adeptly converted into social currency as those manifested inside the realm of mergers and acquisitions (M&A).It seems that regardless of whether a finance executive has been involved in one deal or 40, they are usually able to quickly share a takeaway or two. For finance leader Natalie Laackman, the latter would be the case—or, rather, the latter times two, as she estimates that she has been involved in 75 to 100 such transactions.Regarding the M&A snapshot, Laackman relates that among her most memorable is one taken around 2001, when her expansion-minded employer asked her to “move a deal along” with a family-owned company in Sao Paulo, Brazil.“There were two brothers who had built this very interesting business—I was asked to start the negotiations, so I flew down to Sao Paulo by myself,” recalls Laackman, who tells us that as a security precaution, she was assigned two armed guards upon her arrival.On the occasion of her visit,

This episode features insights and commentary from three finance leaders: CFO Michael Linford of Affirm, CFO Ana Chadwick of Pitney Bowse, and CFO Jason Leet of ZyloImagine if the three finance leaders were to meet and have a discussion about their current roles. Each of them has a unique story to tell. Michael Linford, for example, was previously part of HP's M&A integration group and later became the first CFO of Hewlett Packard Enterprise after the split-off. Anna Chadwick played a key role in GE Capital's divestiture chapter, overseeing more than 50 divestitures globally. Jason Leet, on the other hand, has extensive experience in M&A, having been involved in over 40 different acquisitions during his time at Salesforce and Exact Target.

Doug Lindroth discusses the changing landscape of software company valuation, emphasizing the need for balanced growth, operational efficiency, free cash flow, and positive earnings to attract investors.He shares his experiences, including the challenges faced during the dot-com crash, navigating the complexities of public accounting rules, and his transition to the role of CFO.The discussion highlights the importance of clear role definitions, specialized finance teams, and leveraging data to drive strategic decisions within the organization.

Ana Chadwick discusses her career journey and how her network of people from her early days on forward played a crucial role in her success.She highlights her experiences at General Electric (GE), including training programs, travels, and insights gained during her tenure there. CFO Chadwick mentions the importance of data and transparency in finance, specifically in pricing and forecasting. She emphasizes the significance of having sponsors who are willing to support your career advancement rather than just mentors.

Back in 2017, Donald McClure had only recently been appointed vice president of FP&A at Brinks Home Security when the company’s CFO at the time decided that it was the right time for retirement.Unbeknownst to McClure—and perhaps even to the firm’s subsequent new CFO hire—a transformative chapter was about to get under way at the security firm that involved a massive restructuring and Chapter 11 bankruptcy.For McClure, a 6-year Brinks veteran who had already had a hand in multiple debt refinancings, the Chapter 11 bankruptcy process proved to be yet one more experience that would advance him down the CFO path.“We ended up negotiating a prepackaged restructuring, whereby we utilized the Chapter 11 process but at the same time sort of did all of the work in advance,” recalls McClure, who tells us that he quickly became the newly hired CFO’s “Number Two.”Whether it was while consulting with the firm’s general counsel or with its CEO, McClure's CFO kept him ringside as they together educated others as to the o

It’s a question rooted in surprise headlines that has now become one of 2023’s favorite conversation starters for finance executives inside the tech realm: “Where were you when you heard the news about Silicon Valley Bank [SVB]?”For Tipalti CFO Sarah Spoja, the query instantly summons memories of being seated between two of Tipalti’s financing partners: JP Morgan and Hercules Capital, Inc.Or perhaps we should say two of its "future" financing partners. Spoja, along with Tipalti’s attorneys, had gathered in a conference room with prospective partners to finalize the terms of a deal designed to secure a $150 million debt-raise for the growing business.Looking back, Spoja tells us that the date of the gathering will forever be etched in her mind: Thursday, March 9, 2023. Within the next 24 hours, Silicon Valley Bank would be closed by the California Department of Financial Protection & Innovation, and the Federal Deposit Insurance Corporation (FDIC) would be named its “receiver.” The public would receive no

The corporate headquarters of Bend All Automotive may have been a mere 30-minute drive from KPMG’s offices in Waterloo, Ontario—but Melissa Howatson had to put in a 6-year career investment at the accounting house before she came to realize that it was time to go the distance.Not unlike those of many of her peers, Howatson’s years in public accounting were laden with mentorship generously supplied by a partner (and a number of senior managers). KPMG was an enviable launchpad populated by many professionals who remain in Howatson’s life today, as she explains when we make inquiries to better understand the motivations and choices made by this future CFO. When Howatson arrived inside Bend All’s corporate offices in late 1999, she used the preferred door-of-entry for accountants far and wide: controllership. She would have a lengthy tenure there (10 years), which leads us to prod her in hope of better exposing what she perceives to be the return on this career-years investment.In the early 2000s, it se

For those executives residing inside the private equity and investment banking realm that aspire to someday occupy the CFO office, it’s not uncommon to seek out an “operator’s role” – one that allows recruiters “to check the box” and confidently present a leadership candidate (operations credentials intact) to a company’s management team or board members.“Inspect your chute carefully and jump smart,” might be the abbreviated advice for those looking to land inside an operations role.  Once inside, the goal is to canvas the corridors and collaborate with the company functional areas and managers the banking world seldom sees.  Sometimes such operations stints are little more than a year long, while others last several years and incorporate roles at multiple companies.  For Michael Linford, whose chute opened wide, the operations tour of duty was at Hewlett-Packard, and the multiyear stint would arguably afford him more operational insights than any aspiring CFO could hope to glean.“When I joined

When Ralph Leung relocated to Hong Kong from Morgan Stanley’s New York offices, he was a newlywed eager to energize the financial world as one of the bank’s senior deal makers for the Asia Pacific region.Four years later, when he accepted a call from a U. S. recruiter, he had been credited with having helped led numerous transactions (mostly IPOs) from the region, including Alibaba Group’s historic $25 billion IPO. What’s more, Leung had become the father of two.“It was time to go back home,” recalls Leung, who would relocate to San Francisco’s Bay Area after accepting a finance leadership role for an online video and entertainment company. Looking back on his Hong Kong years, Leung tells us that the experience was a departure from his previous Morgan experience because it involved advising more early-stage founders and entrepreneurs.   “I learned what Series A, Series B, and Series C meant and how to grow a business from different capital perspectives,” continues Leung, who credits the experie

Of the different acquisitions with which Jason Leet became involved at ExactTarget of Indianapolis, Indiana, there’s little question that the seventh was the most impactful on his finance career.As it turned out, this would also be his last acquisition—or perhaps we should say his last ExactTarget acquisition, given that this time it was ExactTarget itself that was being acquired.In 2013, ExactTarget became not only the largest company that tech wunderkind Salesforce had ever acquired but also the first publicly traded one.Over the next 9 years, Leet would work on more than 40 acquisitions for Salesforce, including an additional four publicly traded firms. What’s more, over this period he would lead the finance team that took charge of what he calls Salesforce’s “best-in-class M&A machine.”However, turn back the clock to his ExactTarget days, and it’s easy to see that for a number of months, Salesforce did indeed flip Leet’s world upside down. “I was involved in some of the diligence, so I