Synopsis
The Secrets of the Top 100 Agents podcast is your weekly discussion with the very best agents in Australia about what sets them apart from the rest, and how you can learn from them. Join Tim Neary as he chats to the industrys top performers.
Episodes
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How to 5X your income during a downturn
22/04/2020 Duration: 40minTired of forfeiting so much of his income to an agency, Dan Argent established UrbanX with the intention of helping other successful, established real estate agents to work for themselves. He joins host Emma Ryan on this episode of Secrets of the Top 100 Agents to share how his business has adjusted to social distancing regulations, the challenges and setbacks he has experienced throughout his career, and his practical tips for agents on succeeding in the real estate industry through this crisis. Dan also reveals: - The five ingredients in his trademarked recipe for success - successipe (TM) - How he increased his income by 5X during the last downturn, the GFC - What you can do now to not only survive this downturn, but actually thrive
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Introducing: What’s Making Headlines
16/04/2020 Duration: 34minWhat’s Making Headlines is your new source for all the latest in Australian real estate news. Tune in to hear hosts Phil Tarrant and Tom Panos bring you the biggest stories over the past few days, covering everything you need to know about the buying, selling, owning and financing of real estate in Australia. In this episode, hear about how the real estate industry is adapting to the coronavirus, tensions around a moratorium on evictions, and the implications of changing circumstances on mortgages.
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Are the next few months a ‘write-off’ for agents?
09/04/2020 Duration: 26minMarshall White Bayside director Kate Strickland says that her team has certainly felt the pinch amid the COVID-19 pandemic, but like all businesses managing to keep their heads above water, they have made a number of changes to how they are approaching the industry in the current climate. Joining host Emma Ryan, she reveals why she believes there will be an "off-market boom" in the coming months, discusses how they are maintaining team culture while working remotely, and shares her advice for new agents in this difficult time. Kate also shares: - The opportunities that the current property climate offers buyers - Why now may be a great time to sell - Her thoughts on what the months ahead will hold for the property sector
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Rapidly adjusting to coronavirus challenges
02/04/2020 Duration: 25minUnder new nationally imposed restrictions to stop the spread of the coronavirus, there's a lot of fear and uncertainty pervading the real estate sector, but according to Antonia Mercorella, the predicament has also inspired an extraordinary amount of innovation. The CEO of the Real Estate Institute of Queensland joins host Emma Ryan on this episode of Secrets of the Top 100 Agents to share her insights into how practitioners can effectively navigate these difficult circumstances, the response from the industry to the government restrictions, and where she sees the real estate sector on the other side of this crisis. Antonia also delves into: - What makes the Queensland market so special - Whether property managers should be considered an essential service - The REIQ's position on proposed rental reforms.
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How to analyse property data
19/03/2020 Duration: 38minProperty data is undeniably a critical tool, but how does one navigate the abundance of information available without putting trust in the wrong sources or simply getting too overwhelmed SQM Research managing director Louis Christopher joins host Phil Tarrant on this episode of Secrets of the Top 100 Agents to share how the property data space has evolved over the last decade; why distressed property reports, vacancy rates and stock on market are valuable investment tools; and what makes a property "stale". Louis also outlines: - How the political and economic climate has stimulated the housing market - Why SQM Research is working towards providing their own auction clearance rate number - What he predicts will affect the market over the next year
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What makes a high-performing office?
12/03/2020 Duration: 23minWith 25 years of industry experience under his belt, Graeme Hyde understands the formula for a successful real estate office. On this episode of the Secrets of the Top 100 Agents podcast, Graeme joins host Phil Tarrant to outline his role as LJ Hooker’s network chief, the key characteristics of high-performing offices, and the difference in profile between a salesperson and a leader. Graeme also explains: - The importance of ongoing training and professional development - How LJ Hooker identifies ideal recruits for their network - Tips for those starting out their career in real estate
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A completely paperless approach to property management
05/03/2020 Duration: 26minTara Bradbury launched Active Agents last year as a means of presenting an entirely paperless property management operation to the Hervey Bay marketplace. She joins host Phil Tarrant on this episode of the Secrets of the Top 100 Agents podcast to discuss what it takes to be a highly effective property manager in today's market. She also reveals why her philosophy towards taking on new business has shifted to quality over quantity, and the systems and processes she uses to make her business completely digital. Tara also shares: - The types of properties currently on her books - Where she thinks the demand for rental properties is coming from - How she balances family time with managing her business
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A project marketer’s take on being a successful agent
27/02/2020 Duration: 26minAs REB's top-ranked project marketing agent with over 20 years of industry experience, James Lampropoulos, advocates for transparency and communication as the most critical elements of becoming an exceptional agent. The director of Laver Residential Projects sits down with host Phil Tarrant on this episode of Secrets of the Top 100 Agents. James shares his personal story of how he got into the real estate industry, his first sale experience at Meriton Group, and the current state of Sydney's project marketing landscape. James also details: - His metrics for success in delivering a strong result for his vendor - How his company uses social media as part of their marketing strategy - The importance of aligning with trusted developers that consistently deliver desirable outcomes
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REB Business Empowerment Showcase: Increasing security around real estate transactions
19/02/2020 Duration: 14minWhen it comes to expensive purchases such as house deposits, cyber security is absolutely critical in protecting clients and their agents from fraudulent activity. InfoTrack's product and innovation general manager, Lee Bailey, joins host Alex Whitlock on this episode of the REB Business Empowerment Showcase podcast. Lee explains the multitude of ways transactions can be vulnerable to interception and why this can create reputational risks and professional indemnity liabilities for real estate agents. He also explores how InfoTrack's Secure Exchange gives agents, lawyers and conveyancers confidence in the security around their transactions. Lee also reveals: - How the Secure Exchange platform works - The InfoTrack guarantee - Why this service is currently being provided at no charge
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REB Business Empowerment Showcase: A new business model for the present-day agent
12/02/2020 Duration: 11minOn this episode of the REB Business Empowerment Showcase podcast, host Alex Whitlock is joined by Mark Morrison, CEO of Agency HQ, to discuss a new alternative business model that addresses the changing nature of the real estate industry. Mark explains how his company provides an opportunity for sales agents to grow without being hindered by the usual costs and restrictions that are involved with setting up their own business, allowing agents to focus on what they're good at - selling. Mark also shares: - The importance of efficient processes - The operational structure of the business - The costs of coming aboard Agency HQ
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Pragmatic solutions for business-minded clientele
07/02/2020 Duration: 21min"We work with clients, as opposed to working on a transaction." This is how Paul Arthur explains his attitude towards ensuring recurring sales with his high-end clientele. The CEO of Queensland Sotheby's International Realty joins host Phil Tarrant on this episode of Secrets of the Top 100 Agents to outline his experiences running the world's largest luxury real estate company. Paul also shares: How his agency sources new clients Why people are choosing to sell their prestigious properties The business architecture of the global organisation
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Effective collaboration between sales and buyer’s agents
30/01/2020 Duration: 29minThis episode of Secrets of the Top 100 Agents delves into how real estate agents can work with buyer's agents to produce the best outcomes for both vendors and buyers. Host Phil Tarrant is joined by Steve Waters and Victor Kumar from Right Property Group buyer's agency to share how the emerging sector is adding value to sales agents, the process of engaging with a buyer's agent, and their key learnings from industry experience. Steve and Victor also reveal: Why some buyer's agents are giving the rest of the profession a bad name The difference between a buyer's agent and a project marketer The worst mistake a sales agent can make in their relationship with a buyer's agent
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How to use property data effectively
23/01/2020 Duration: 35minThe best agents understand that property data must be contextualised within an individual area over a long period of time in order to inform smart investment decisions. Host Phil Tarrant is joined by data and analytics company CoreLogic Australia's head of Australian research, Eliza Owen, on this episode of Secrets of the Top 100 Agents. Eliza shares her forecasts for each of the capital cities over the next few years, predicting how factors such as infrastructure, population growth and interest rates will affect the growth in each area. Eliza also provides insight into: The macro factors affecting the national property market How investors can ensure they make effective use of data How Australia compares to the rest of the world in terms of sophistication of property knowledge
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'It’s a people business; we just happen to sell property'
16/01/2020 Duration: 37minMatt Lahood joins host Phil Tarrant on this episode of the Secrets of the Top 100 Agents podcast to reveal how The Agency is disrupting the traditional real estate mould. The CEO shares what he considers to be the hallmarks of a good leader. This includes how he creates a work/life balance between running a business and spending time with his family, and why it's necessary to collaborate rather than compete with other agents to improve the real estate industry as a whole. Matt also explains: How technology is changing the landscape of real estate Why it's important to remain committed through the tough times His predictions for the industry in the coming year
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The shift towards professionalising the real estate industry
09/01/2020 Duration: 31minAccording to Leanne Pilkington, the education and training requirements for real estate agents in New South Wales are unsatisfactory. As a consequence, the quality of service provided by those in the industry is not what it should be. The multi-award-winning Real Estate Institute of New South Wales (REINSW) president and managing director at Laing+Simmons joins host Phil Tarrant on this episode of the Secrets of the Top 100 Agents podcast. Leanne shares how Australia is faring in the shift towards the recognition of real estate as a profession, how this change will affect consumers' expectations when choosing an agent, and what agents can be doing right now to prepare for this transition. Leanne also outlines: Other projects that REINSW are working on at the moment The current state of the relationship between government and the real estate sector Why there are no shortcuts to being a good agent
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People list with agents – not agencies
02/01/2020 Duration: 21minChief energy officer at UrbanX, Dan Argent, believes that making the move to working for himself is the best thing he has ever done. A move that he encourages other agents to make reiterating that "they" are in fact the brand. On this episode of the Secrets of the Top 100 Agents podcast, he joins host Phil Tarrant to discuss the changes that the real estate sector has seen throughout the years, and shares why he believes that real estate actually has very little to do with property. Mr Argent also shares: How UrbanX can aid in the transition into being self-employed Why the term "disruptors" is being looked at the wrong way How self-employment could impact agent earnings
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Ex-pro golfer on how he became a real estate ace
27/12/2019 Duration: 19minWith a client base that is more than 70 per cent past clients or referrals, McGrath estate agent Justin Taylor has built a reputation based on consistent service. On this episode of the Secrets of the Top 100 Agents podcast, host Phil Tarrant is joined by the ex-professional golfer turned real estate great, who offers an insight into his 16-year career, and how he ranked at #4 in the reb Top 50 Dealmakers ranking for 2019. Justin will share: Why he has changed how he approaches listings presentations Why over-promising is not the strategy to win business How he approaches marketing and personal branding
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'You can’t future-proof a business, but you can future-ready a business'
19/12/2019 Duration: 27minEver-eroding profit margins mean that most real estate agencies are operating in survival mode, but according to industry leaders, agents need to be planning five to 10 years into the future to secure the sustainability of their businesses. On this episode of the Secrets of the Top 100 Agents podcast, host Phil Tarrant sits down with the recipient of this year's REB Excellence Award and three-time winner of Thought Leader of the Year, Douglas Driscoll. The Starr Partners CEO shares his insight into sentiments within the real estate industry at present, why there is no such thing as a Sydney market anymore, and how the changing role of technology fits into the industry moving forward. Douglas also discusses: The importance of educating rather than promoting to clients How agents can become known as the authority in a particular niche What the best agents are doing right now in terms of attitude and strategy
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How this dealmaker is consistently increasing sales volumes
12/12/2019 Duration: 14minMaintaining a high volume of listings in a low-supply market is a challenge faced by agents across the Australian property landscape. On this episode of the Secrets of the Top 100 Agents podcast, host Phil Tarrant is joined by the #1 in REB's Top 50 Dealmakers for 2019 and managing director of Richardson & Wrench Narellan, Troy Nicholson. Troy reveals how his team have successfully secured listings and generated sales to achieve yearly volume growth of 46 properties and a consistency score of 98.6%. Troy also shares: What needs to happen for more stock to come on the market Overall sentiments towards the south-western Sydney property market The key performance indicators he uses to judge how he's tracking on any given day
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Why consistency and discipline are the keys to success
28/11/2019 Duration: 29minAs number 7 on REB's Top 100 Agents, Marcus Chiminello believes the best real estate agents can thrive irrespective of market conditions. Host Phil Tarrant is joined by the Melbourne-based director at Marshall White & Co on this episode of the Secrets of the Top 100 Agents podcast. They discuss how Marcus structures his day for prime efficiency, why a consistent work ethic can be more effective than innate sales skills, and what was the most valuable career advice he's ever received. Marcus also reveals: - His mantra for optimal focus and self-regulation - How he became a go-to specialist in his market - The most memorable property he has sold