The Recruiting Future Podcast - Innovation In Hr And Recruitment

Over the past few months, I've spoken to numerous talent acquisition leaders about their experiences during the pandemic and their strategies for a changed future. In this episode, I wanted to bring in the views of two strategic technology and service providers to give us their perspectives on the future based on what they are seeing and hearing across the portfolio of employers they work with. My guests this week are Nicola Sullivan Solutions Director at Meet & Engage and Pag Miles Global Head Of Alliances at Alexander Mann Solutions. Both of them have some fantastic insights to share, and this really is a must-listen interview for anyone who is trying to understand the current state of the market or who is working on their future talent acquisition strategy. In the interview, we discuss:    •   What support have employers needed in the last six months?    •   Panic, Protect, Prepare, Progress    •   Automation to support applicant volumes    •   Employers priorities for 2021    •   Improving experien

A few months ago, the podcast passed 1 million downloads, and it feels fantastic to get to this next milestone of 300 episodes. A big thank you to everyone for all the support you give me, whether that's through listening, sponsoring or appearing on the show. This podcast would not exist without you, and I'm incredibly grateful. Unlike the 100th episode where I published a whitepaper or the 200th episode which I recorded live at RecFest, I'm no doing anything special to mark this triple century. Instead, I'm focusing on continuing to create valuable content as well as shaping my plans to take the show to 400 episodes and beyond. I'll be sharing more details on those in the coming weeks. With the pandemic shaping the content of the last 52 episodes, it seems very appropriate in this episode to talk to Nicola McQueen, the CEO of NHS Professionals. NHS Professionals is owned by The Department of Health in the UK and is responsible for providing the NHS with a flexible workforce of Doctors and Nurses. This real

Talent acquisition has been forced to change more during 2020 than at any other time in its history as a function. It's now several months since the pandemic turned everything upside down, and I think it is an important time to reflect on the impact of the changes that have been made and their sustainability into the future. My guest this week is Himanshu Aggarwal, Chief Growth Officer at SHL. Himanshu works with talent acquisition leaders all over the world and has vast insights into the challenges they are facing and the changes they are making. In the interview, we discuss:    •   How the pandemic has changed talent acquisition    •   The rapid acceleration of adoption recruiting technology    •   How candidate experience is changing    •   Is the kind of talent employers are looking for changing?    •   Identifying the behaviours needed for effective remote working    •   How is virtual recruiting impacting quality of hires?    •   The importance of using technology that has been built for hiring

The accelerated digital transformation of 2020 is driving significant additional adoption of recruiting and HR technology. But is technology making us more productive and how might things develop as we move in 2021? My guest this week is Tim Ringo, a highly experienced HR and technology consultant and author of the new book The Productivity Puzzle. In our conversation, Tim shares some highly knowledgeable insights into the relationship between humans, technology and productivity. In the interview, we discuss:    •   The evolution of the productivity paradox    •   Investing and aligning people with technology    •   How is the pandemic changing productivity?    •   Turbocharging humans with smart technology    •   Changing the slow speed of adoption in recruiting and HR tech    •   Making technology human-centric    •   Advice to Talent Acquisition and HR leaders on what to focus on Subscribe to this podcast in Apple Podcasts

All over the world employers have had remote recruiting and remote onboarding imposed on them. Recruiting has gone through a forced accelerated digital transformation, and it's now becoming clear that things will never completely go back to the way they were before. So what should talent acquisition leaders be doing to make this shift a sophisticated strategic revolution to make recruiting better for everyone? Well, some of the answers can found by learning lessons from digital disruption in other industries. My guest this week is Arjan Spies, Arjan is taking lessons from e-commerce and applying them to recruiting in innovative ways. In the interview, we discuss:    •   Solving the challenges of remote recruiting    •   Automated assessment instead of resumes    •   Putting hiring managers through assessments and sharing the results with candidates    •   Selling the opportunity remotely.    •   Removing human error with technology    •   Labour market intelligence and marketing automation    •   Th

Building inclusive workplaces that make everyone feel that they belong is something all employers should be focusing on. One topic that I don't hear talked about very often in our industry though is the difference in working styles between introverts and extraverts. So how can employers make sure their working practices, communication and talent acquisition strategies are working for everyone My guest this week is Jennifer Kahnweiler, an author speaker and consultant who is hailed as a "champion for introverts" Her latest book explores how employers can unlock the potential of all of their talent by making workplaces more introvert-friendly. In the interview, we discuss:    •   The difference between introverts and extroverts in the context of work    •   Differing communication styles    •   Working from home and working alone    •   Being visible and being heard    •   What are employers doing to be more inclusive for introverts?    •   The impact of the pandemic on communication    •   Avoiding bi

A crisis is always a catalyst for change, and the events of 2020 have the potential to drive some of the fastest and most significant change we have ever seen in talent acquisition. Long term effects and implications are still difficult to judge, particularly with such a mixed market picture and many employers still dealing with the initial fall out of a forced digital transformation in recruiting. It is clear though that engagement and mobility are two powerful themes for the future as talent acquisition leaders reset and develop strategies for 2021 My guest this week is Gareth Flynn, Managing Director of TQ Solutions. Gareth is working at the cutting edge of change in talent acquisition and helping some of Australia’s biggest employers develop talent strategies and operating models for the changed future. In the interview, we discuss:    •   How talent acquisition has evolved in the past and where it is heading now    •   Refocusing on talent engagement and mobility    •   Total talent    •   The rol

One of the interesting debates in recent weeks has been whether the explosive growth in remote working will open up global pools of talent to employers in ways we've not seen before. Recruiting across borders can present many challenges, so what should employers be taking into account and planning for? My guest this week is Lucy Williams, the former Head of Talent Acquisition at Visa for Central Europe, The Middle East and Africa. Lucy has extensive experience of recruiting across several continents and has some very insightful learnings and advice to share. In the interview, we discuss:    •   The challenges of recruiting in a different geography    •   International internal mobility    •   Managing hiring manager expectations    •   Different hiring practices and recruiting challenges    •   Building an employer brand strategy in multiple countries    •   Job boards and recruitment marketing     Subscribe to this podcast in Apple podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 288: Talent Engagement Ep 289: Values, Brand & Culture Ep 290: Employer Branding in 2020 Ep 291: The Extended Workforce Ep 292 The Human Cloud Ep 293: Recruiting Future Live Subscribe to this podcast in Apple Podcasts

Last month we recorded a live version of the show as part of The Recruiting Automation Conference organised by recruiting tech vendor Wade and Wendy. The theme of this virtual conference was diversity and inclusion, and I was delighted to get to do another interview with recent podcast guest Anna Chalon Director or Recruiting and Diversity and Inclusion at Frame.io. In the interview, we discuss:    •   Understanding stereotypes and challenging preconceived ideas    •   Four steps to improving D&I within your organisation    •   Building an inclusive culture    •   Dealing with unconscious bias    •   Recruitment marketing for diverse hiring    •   Increasing diversity in referrals    •   Diverse interview panels    •   Culture add versus culture fit.    •   Measuring and reporting    •   What improvements have Frame.io seen happen as a result of their focus on D&I Subscribe to this podcast in Apple Podcasts

Unsurprisingly, the changing labour market is a hot topic at the moment. In the last episode of the show, we discussed a shifting emphasis towards developing an extended workforce that is task-focused rather than focusing on headcount. In this episode, I wanted to explore this a bit further by digging into the broader implications for talent acquisition and staffing as well as looking at talent market places and likely future innovations. My guest this week is the perfect person to guide us through the complexity of our changing times. I'm delighted to welcome Tim Pröhm Vice President Digital Product Development at Kelly OCG back to the show. In the interview, we discuss:    •   The current state of recruiting automation    •   The shift from sourcing to screening    •   What is the Human Cloud?    •   How the pandemic is opening up global talent pools    •   Task and skills-based hiring    •   On-demand talent markets    •   Real-time hiring and its broader implications for talent acquisition and st

We have been talking about the rise of the gig economy for several years now but perhaps not properly considering its full implications. The labour market is now reshaping itself rapidly, and there are clear signs that many employers are looking at developing an extended workforce that is task-focused rather than focusing on headcount. The impacts for talent acquisition, talent management and employer branding are significant, and the role of technology will be crucial. My guest this week is Jens Audenaert Division Vice President / General Manager for WorkMarket at ADP. ADP has been doing a considerable amount of research into the nuances of the extended workforce, and Jens has some valuable insights to share In the interview, we discuss:    •   The challenges employers are facing in 2020    •   Leveraging and extended flexible workforce    •   How employers can future proof themselves    •   How do employer branding strategy need to adapt in the face of a changing labour market    •   Total Talent Man

One of the topics we were talking about back in March was what effect the pandemic would have on the way employers have to think about employer brand. It's now the middle August and employer brand is something many employers having to consider carefully against a backdrop of mass layoffs and industries that may be changed forever by what is happening. My guest this week is Kristen Weirick who, until very recently, was Global Head of Talent Acquisition and Chief Diversity Officer at United Airlines. The global airline industry has taken a hammering in the last few months, and Kristen shares her valuable insights into what employers should be doing during these challenging times. In the interview, we discuss:    •   The impact of COVID on the airline industry    •   Re-imagining processes and capability building    •   Why the way companies behave now will have employer brand implications for years to come.    •   Making difficult decisions in a transparent way    •   What should employers be doing to e

In challenging times, it is essential that talent acquisition leaders fully understand the interrelation of employer brand, culture, values and how an organisation services its customers. This is a crucial way that talent acquisition and employer branding functions can illustrate how they create value and help achieve the business objectives of their organisation. My guest this week is Diana George, an expert in helping employers understand the relationship between talent, values, company culture and customer service. In the interview, we discuss:    •   Recruiting to match talent to values    •   What is culture    •   The Importance of listening    •   Relationship between values, culture and customer service    •   How COVID-19 is driving change    •   Building a culture that is inclusive and diverse    •   Areas of focus for the future How Do You Create A Company Culture that Transforms? Subscribe to this podcast in Apple Podcasts

Finding and persuading people with highly specialised skills to make the move and join your organisation is something that remains a big challenge. So how do you build and engage long term pipelines of talent and how is technology changing the way talent engagement works? My guest this week is Marvin Smith, Enterprise Talent Sourcing Lead at Lockheed Martin. Marvin was one the very first people I saw talk about talent communities and talent engagement and is a genuine expert practitioner in this aspect of talent acquisition. In the interview, we discuss:    •   The recruiting challenges at Lockheed Martin    •   Engaging over career lifetimes    •   Identifying highly specialised talent pools and building long term segmented pipelines    •   What do effective talent communities look like in 2020    •   Providing relevant, valuable and extremely personalised content    •   The role of technology in talent engagement    •   What does the future look like and what tools do we need to develop Subscribe

A global pandemic, economic dislocation and Black Lives Matter: three signs of how life is undergoing rapid change in 2020, and all of them are having a significant impact on what people are looking for in an employer. One of the key aspects of navigating these changes successfully is helping people to feel part of their organisations. But not everyone feels like they belong. For example, the nonprofit Center for Talent Innovation has found that White men have the highest median belonging scores of any gender or racial group, but Black and Asian women score the lowest. My guest this week is Ritu Mohanka, Head of Strategy & Business Development EMEA at Glint. Glint has just released results from 900,000 of its customers' employees, showing the sense of 'belonging' in a company is more closely linked to employee happiness than ever before. In our conversation, we talk about the challenges around belonging and identify practical ways employers can create a proper platform for genuine inclusivity. In the inter

The events of 2020 are accelerating recruiting automation at a pace none of us could have previously predicted. One of the problems with the current approaches to automation in talent acquisition is that things tend to be vendor lead, and finding a vendor who fully aligned to all of your needs can be a challenge. In Episode 283, I discussed the importance of building a strategy for automation and having a helicopter view of all of the elements. However, it is only possible for TA Leaders to take that helicopter view if they have an understanding of the critical building blocks of automation. My guest this week is Leigh Pullen, Co-Founder and CEO at CiGen a Robotic Process Automation services company based in Melbourne Australia. Robotic Process Automation or RPA as it is better known is something everyone in talent acquisition needs to understand. In the interview, we discuss:    •   What is Robotic Process Automation?    •   Current HR use cases for RPA    •   Combining RPA with Machine Learning, Natur

Executive recruiting has always been seen as somewhat separate to the rest of talent acquisition. Search firms have traditionally dominated the market, and digital transformation in this area has historically been very slow. However, a growing number of employers now have their own in house executive recruiting functions and the COVID 19 pandemic is changing everything. My guest this week is Adriana Quevedo, Director of Executive Search and On-Boarding at Intel. Adriana has spent the last eight years helping to develop in house executive recruiting at Intel and has some great insights and advice to share. In the interview with discuss:    •   The challenges of executive recruiting    •   How Intel's in house function has evolved, and the lessons learnt    •   Advice on setting up an in house function    •   The importance of benchmarking and networking with industry peers    •   Dramatically reducing reliance on search firms.    •   Combining science and art to secure the right hires    •   How COVID

Since the start of the pandemic unemployment is rising all over the world at an unprecedented rate. Even if the labour market does bounce back quickly, things are likely to look very different with many industries currently going through an accelerated digital transformation. So what can be done to address the increasingly urgent issue of employability, how should employers be thinking about talent and are there any lessons that we can learn from the previous economic crisis? My guest this week is Colin Donnery, Director at Turas Nua, Ireland's leading provider of employability services which has helped over 40,000 people back into the workforce in the last four years. In the interview, we discuss: :    •   How the current crisis is different for jobs than previous recessions    •   The impact of AI and automation on labour markets    •   The disproportionate effect on young people    •   Tools and techniques to get people back to work    •   Skills for the new economy    •   Digitising advocacy and gu

Contact: matt@metashift.co.uk We're at the halfway point of 2020, and it's clear we are at the starting point of a period of significant change in talent acquisition the speed of which none of us would have predicted six months ago. It's also evident that Recruiting Automation is one of the critical pillars of this change. I've always felt that as an industry we've had a very head in the sand attitude to automation and debate has been overly focused on specific tools and minor details. That has to change, and we have to look at automation from a strategic perspective. At the recent TA Global Gathering digital conference, I delivered a presentation on recruiting automation strategy, and I'm really pleased to able to publish the audio from that presentation as this episode of the podcast. Key points I cover: • The rise of intelligent recruiting • Why automation is so important right now • What can, should and actually is being automated • The potential for Robotic Process Automation (RPA) in talent acquisition