Innovation In Compliance With Tom Fox

There is not much I enjoy more than sitting down with some of the most innovative thinkers on an issue. I recently had the opportunity to do so on a topic I have been thinking about for some time: the commercial real estate market post-COVID and the US housing crisis. Over this three-part series, we will introduce the problem and challenges around commercial real estate in the mid-2020s, the future of where (and how) employees work, and take a deep dive into the nation’s housing crisis and propose some solutions. In this special three-part series, I am joined by industry experts John Petrovski, Mike Flanagan, Bart Peterson, Walter Calhoun, Andrew Gay, and Gilbert Paiz to delve into the current state of commercial real estate. In Episode 1, we deeply dive into the impact of rising interest rates and regulatory pressures on the market, the cultural shift towards remote work, and the potential for repurposing commercial properties. The remote work trend has profoundly influenced the commercial real estate market

Innovation comes in many forms, and compliance professionals must be ready for and embrace it. In this episode, Tom Fox visits Anne van de Heetkamp, Vice President of Product Management at Descartes, and discusses global trade compliance and the integration of AI in supply chain management. They discuss Anne’s extensive career in global trade, Descartes’s comprehensive suite of supply chain management tools, and Anne’s specific role in the Global Trade Intelligence pillar. Key topics include the challenges companies face in regulatory compliance, the role of AI in mitigating supply chain disruptions, and the importance of data quality in leveraging advanced technologies for risk management. The conversation spans current automation levels, future AI evolution, and practical approaches to enhancing data transparency and compliance processes within the supply chain framework. Key Highlights: Anne’s Professional Journey Global Trade Intelligence at Descartes Microservices and Data Privacy AI and Supply Chain

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. In this episode, Tom Fox visits with Arthur Mueller, a thought leader in compliance and financial crime prevention. We take a deep dive into the topic of financial crime prevention and the use of generative AI in this edition of Innovation in Compliance. Arthur Mueller has over 20 years of experience in anti-financial crime programs across various institutions. He explains his current role at WorkFusion, where he leverages AI and machine learning to enhance compliance programs. The discussion encompasses the evolution of AML practices, the role of digital workers like Tara in automating routine tasks, and the benefits of AI in improving risk management, efficiency, and worker satisfaction in financial services. Arthur provides real-life examples of how AI can help mitigate risks, streamline operations, and enhance employee productivity and retention. Key Highlights Evolution of AML and Financial

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. In this episode, Tom Fox visits with Lisa Levy,  a thought leader renowned for her expertise in addressing succession planning challenges. We take a deep dive into this topic on this edition of Innovation in Compliance. Lisa believes that succession planning in 2024 is more important than ever due to the complexities introduced by having five generations in the workforce, each with diverse expectations and work ethics. Lisa advocates for embedding succession planning into company culture as a strategic, intentional exercise that involves understanding employees' skills, aspirations, and institutional knowledge to nurture and grow talent internally. She champions the use of technology, such as AI tools, to personalize growth plans and emphasizes the need for continuous evaluation, transparency, and communication to implement a successful succession planning framework, ensuring organizational resil

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. In this episode, Tom Fox visits with Jennifer Arnold, a seasoned anti-money laundering (AML) professional. Jennifer is a co-founder of Minerva, the sponsor of this episode. Minerva is an innovative investigation and screening platform. Minerva is an invaluable tool for financial investigators, enabling quick and efficient data analysis to support informed decision-making. She discusses Minerva’s capability to search for critical data, such as adverse media and criminal activity, enhancing the investigator’s role through automation and speed. By combining the expertise of skilled investigators with advanced data science, Minerva significantly maximizes the effectiveness of AML investigations in today’s data-rich environment. We take a deep dive into how Minerva integrates AI into its processes for detecting financial crime. The technology employs simple data aggregation to target relevant data sou

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. In this episode, Tom Fox interviews Lori Darley, a former professional dancer and current leadership coach. Lori shares her career evolution from dance to founding Conscious Leaders, a coaching firm specializing in leadership development. She discusses the principles of self-awareness, personal responsibility, and the clearing process, which are central to her coaching philosophy. Lori also emphasizes the importance of intentional leadership in fostering a positive corporate culture and touches on her experience in the compliance arena. Additionally, she talks about her book, ‘Dancing Naked,’ which explores her journey and insights as a conscious leader. Key Highlights: Lori Darley’s Professional Journey What is Conscious Leaders? The Clearing Process Explained Conscious Leaders Wisdom Circle Impact on Corporate Culture Generational Tensions and Coaching Benefits Resources: Lori Darley on

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Curious about Compliance as a Service and AI integration? If so, this episode is for you as Tom Fox interviews Matt Lowe, Chief Strategy Officer at MasterControl. Matt shares his professional background, details MasterControl’s role in the quality management and life sciences markets, and discusses the company’s incorporation of AI in their software solutions. The conversation delves into how AI is transforming compliance and quality assurance in the life sciences, the benefits and challenges of implementing AI, and the future outlook of AI in the industry. Matt also touches on risk-based approaches to AI deployment and the evolving discussions around AI in industry consortia. Key Highlights: Incorporating AI in Compliance Training Generative AI in Quality Management Quality Assurance and Compliance AI’s Role in Compliance and Risk Management Implementing AI in Life Sciences Future of AI i

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Curious about Compliance as a Service and AI integration? Well, this episode is for you, as I have Paige Hanson and Brandon Woolf, co-founders of SecureLabs, discuss not only how AI technology can revolutionize compliance but also how the use of AI systems in Compliance as a Service is set to revolutionize the regulatory landscape. Paige Hanson and Brandon Woolf are seasoned cybersecurity professionals. Hanson’s perspective, shaped by her role in developing a national training program for law enforcement and co-founding SecureLabs, emphasizes the importance of integrating security and compliance within organizations to foster a security-first culture and facilitate cross-departmental communication. She envisions a future where advanced AI systems enhance security environments and advocate for auditable processes for small to medium-sized enterprises. Woolf, with his background in diverse cybersec

There is not much I enjoy more than sitting down with one of the innovative thinkers in compliance, Carsten Tams to find out what is on his mind regarding compliance. Tom Fox recently had the opportunity to do so on the topic of making compliance training memorable. Over this short, five-part series, we will introduce the problem and challenges and then provide you with four proven strategies for success in your compliance training. In this concluding Episode 5, we discuss how making ethics and compliance training playful can enhance learning. Our learning brain likes games. When people shift into a playful state of mind, they immerse themselves more deeply into the learning activity. Their mood brightens, their mind opens up, and they are intensely focused and more receptive to new information. Playful learning supports a deeper understanding of concepts, better recall of knowledge, and better transfer of skills to novel problems. They explore the concept of the ‘Magic Circle’ in gaming, which engenders an i

There is not much I enjoy more than sitting down with one of the innovative thinkers in compliance, Carsten Tams to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four proven strategies for success in your compliance training. In this Episode 4, we discuss making learning social and collaborative so that learners work together to search for understanding, meaning, or solutions. Social learning refers to learning with each other, from each other, and about each other. Social Learning Theory tells us that a lot of learning consist of observing and emulating others. Collaborative learning also affords participants with the opportunity to gain unique insights and skills. Cooperative learning allows participants to develop their social-emotional and interpersonal skills. They can practice ethical voice, simply by di

There is not much I enjoy more than sitting down with one of the innovative thinkers in compliance, Carsten Tams to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four proven strategies for success in your compliance training. In this Episode 3, we discuss the concept of experiential learning as a gamechanger to enhance overall learning scope, motivation, retention and transfer; emphasizing its importance over conventional learning methods. Experiential learning means learning by doing. When we are passive learners in front of a screen, clicking on the forward button or checking boxes, learning remains shallow. Experiential ethics learning is not simply about feeding abstract information about an ethics topic into learners’ minds. It is instead about the tight coupling of thinking with doing. An experiential le

There is not much I enjoy more than sitting down with one of the most innovative thinkers in compliance; Carsten Tams, to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four game changing strategies you can employee for success in your compliance training. In this Episode 2, we discuss the concept of focusing on strengths within compliance and ethics training, as opposed to traditional deficit-based methods that highlight potential misconduct.  When we instruct people about prohibited behaviours, and how the company detects and discipline misconduct, employees often feel mistrusted and alienated. They tune out. This is deficit-based learning. It approaches the learner as a risk factor or potential delinquent. It aims to constrain unwanted behaviour. When employees can learn how to effectively shape and safeguar

There is not much I enjoy more than sitting down with one of the most innovative thinkers in compliance; Carsten Tams, to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four game changing strategies you can employee for success in your compliance training. In this Episode 1, we provide the lay of the land, explain when ethics training needs some fresh ideas, some of the challenges ethics training is facing and conclude with a summary of the solutions do we see.   Tom and Carsten take a deep dive into why traditional E&C training often fails to engage employees and lacks impact on their behavior, despite significant investments. This episode sets up the problem by exploring the historical context of E&C training, the difference between European values-focused and American rules-regulation approaches, and how the

Innovation comes in many areas and compliance professionals need to not only be ready for it but embrace it. Today, I visit with Steve Brown, Managing Director, Head of Business Development at StarCompliance, sponsor of this podcast. We take a deep dive into utilizing AI, machine learning, and generative AI for compliance prevention, detection and much more.  Steve Brown has maintained a lengthy career in the compliance industry, currently holding the position of Head of Business Compliance and Business Development at StarCompliance. Throughout his career of over two decades, he has served in important roles in investment banking compliance and advised global firms on risk and regulatory issues.  StarCompliance, a company that specializes in employee compliance software across 117 countries. They delve into the importance of compliance culture within corporations, the role of technology in enhancing compliance efforts, and the unique perspective Brown brings to technology solutions from his extensive complian

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Today, Tom Fox visits Sue Bingham, Founder and Principal of HPWP Group. She helps visionary, courageous leaders create a high-trust culture of adult communication and high expectations that results in attracting and retaining truly great people. Sue Bingham has a unique perspective on compliance in the workplace, shaped by her vast experience and passion for nurturing positive work environments. Anchored in the principles of trust, value, and respect, she advocates for a shift from the conventional approach to compliance, which often entails a litany of rules, to one that promotes positive assumptions about employees. Bingham believes that while compliance is crucial for legal requirements and operational changes, it should not be at the expense of treating employees as valuable adults deserving of respect and dignity. Her conviction that a culture of trust and positive assumptions can drive beha

Innovation comes in many forms, and compliance professionals must be ready for and embrace it. Today, I visited with Matt Kunkel, CEO of LogicGate, and Nick Kathmann, CISO at LogicGate, to consider how a dynamic GRC can help drive efficiency, compliance, and profitability. With a background in business analysis and self-taught coding, Kunkel identified a need for a more comprehensive and user-friendly approach to governance, risk, and compliance (GRC) solutions, leading to the creation of Logic Gate. The platform was designed to meet businesses’ evolving needs without requiring constant developer intervention, utilizing a flexible data model and advanced graph database technology for superior efficiency. Kathmann, with over 20 years of experience in security and compliance, stresses the importance of industry expertise in delivering effective solutions, focusing on ensuring the platform meets the highest security standards and adapts to changing business requirements seamlessly. Kunkel and Kathmann’s perspect

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Today, I visited Staci Wright, a leader in the heart-profit movement. Staci Wright is a seasoned entrepreneur with a diverse portfolio of six successful businesses, ranging from service-based to product-based ventures, established over the past two decades. Her perspective on the “heart profit movement” is rooted in her belief in the power of compassion, care, and connection in the workplace to not only enhance productivity but also address important societal issues. This perspective is born from her experience leading “IP2Market,” a company that merges manufacturing patented products with a focus on building brands that prioritize employees’ welfare. As the founder of the Heart Profit movement, Staci has implemented initiatives like onsite childcare, meals, and mental health coaching in her workplaces, embodying her view that a supportive environment allows employees to flourish rather than mere

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Today, Tom Fox visited Susan K. Younger, a self-styled ‘relationship architect. Find out how her strategies will help you to drive your corporate culture. Susan K. Younger, an expert with a diverse background in architecture and massage therapy, has carved a unique path in her career by integrating practices from both fields. She views transformative leadership as a dynamic process to adapt and evolve in accordance with changing times. Her perspective is influenced by her unique professional journey, from retail architecture to a holistic approach to body structures and environmental spaces. Susan believes in the importance of openness to new ideas and perspectives, considering different viewpoints, and willingness to modify processes for better outcomes. For her, the essence of transformative leadership lies in staying curious and receptive, thereby driving positive change within organizations.

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Today, Tom Fox visited Glenn Andrew on his initiative, Allstar Leadership. Glenn Andrew is an accomplished professional with an extensive background in ocean engineering and business leadership, marked by his initial experience in submarine building and subsequent progression into leadership roles. Andrew subscribes to the belief that self-leadership is a fundamental process that individuals must master before they can effectively lead others. He views self-leadership as a continuous journey, not a final destination, emphasizing the development of skills such as managing overwhelm, clarifying goals, and honing emotional intelligence. His views are influenced by his professional experiences and his personal transformation, including the recent achievement of losing 53 pounds, a testament to his conviction in the role of physical health in effective self-leadership. He underscores the importance of

Innovation takes many forms, and compliance professionals must be ready for and embrace it. Today, Tom Fox visited with Matt DeLauro, SEON’s Chief Revenue Officer. Matt discussed the SEON software solution for fraud risk and anti-money laundering. Matt DeLauro is a financial industry veteran with over two decades of experience specializing in developing and implementing software solutions for various financial entities. With a focus on financial services and fintech, he currently serves as the chief revenue officer at SEON, a company dedicated to fraud prevention and anti-money laundering (AML) technology. DeLauro’s perspective on AML regulations stems from his deep understanding of the fraud community’s interconnected nature and the increasing importance of AML measures due to factors like international conflicts and national security threats. He emphasizes the need for real-time detection services and robust compliance controls in the face of evolving threats, highlighting the impact of sanctions and sancti