Conversations On Health Care

This week, Mark and Margaret speak with Regina Herzlinger, health industry expert and pioneer of the concept for consumer-driven health care. Ms. Herzlinger is the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on a number of corporate boards. She is widely recognized for her innovative research in health care, including her early predictions of the unraveling of managed care, the rise of consumer-driven health care, and the advent of health care-focused factories (terms that she coined).