The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

Take a moment to walk in your prospect’s shoes. Imagine you’re interested in a product and you reached out for more information, only to wait weeks to hear back. Chances are you went looking elsewhere for a more responsive seller – and if you want to BECOME that second seller, listen in. In this episode, your host Donald Kelly and Aleks Gollu, founder and CEO at 11Sight, discuss the undeniable effectiveness of video calls and rapid response time. What Causes Friction? AI chat bots, long survey-style forms, and delayed response time are all points of friction that drag out and endanger deals. There is no reason why responses can’t be instantaneous – if your turnaround isn’t immediate, you could very easily lose your prospects. Two Ways to Talk On the Customer’s Terms Give your customer the option to schedule the meeting. Give them an option to get on an instant video call. Over 60% preferred an instant call! These options work best for high-velocity sales (conversion in 30-60 days). How Can R