The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

Connecting with prospects over the phone can be daunting. Your success as a rep comes down to what you say, and more importantly, how you say it. In this episode, Donald Kelly meets with sales expert Jeremy Chen to discuss the dreaded cold call. Chen’s sales team primarily uses cold calling to generate business, but that’s not why he’s so passionate about it. He’s passionate because, in his words, “a cold call saved his life.” Always Act Like You Belong When job hunting, Chen accidentally called the CEO of a massive Canadian company! Even though the CEO hung up on him, he got a call back a few weeks later that connected him with a job. Because Chen didn’t initially know he was calling the CEO, he didn’t have any tension or fear when he called. Even execs are just people – embrace confidence. Just Make the Call You never know where a call will take you! When Chen called the CEO of Telus, it completely changed his life. Don’t get discouraged. Hang in there and try not to take the rejection personally.