Content Strategy Interviews

Stephanie Lucas: Content Design and Trust at LinkedIn – Episode 156

Informações:

Synopsis

Stephanie Lucas Designing for trust is a team effort, and it's crucial to keep everyone aligned on such important work. At LinkedIn, the trust team has created a framework to guide that alignment. The RISE framework is built on an acronym that describes how LinkedIn wants its members to feel: respected, informed, safe, and empowered. We talked about: her trust advocacy work as a content designer at LinkedIn the challenges presented by trying to measure trust the RISE framework they use at LinkedIn to help designers create trustworthy experiences its basis of the RISE framework in prior work at the company on codifying and articulating principles around trust the elements of the RISE acronym: respected, informed, safe, and empowered the importance of proactively engaging and involving a wide range of stakeholders when crafting a framework like this the key role of content design in designing for trust the way they have made trust everyone's job at LinkedIn the importance of instilling tru