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Synopsis

Change is never easy. And it's constant. It's one of the things that we can rely on... even if we can't rely on what it might hold for us. That's why you're seeing the phrase "change management" so much more than ever before. You can't really lead change; you can only manage it. Or can you lead it? That's what Michael Diettrich-Chastain and I talk about during this episode of A Productive Conversation. Michael is a bestselling author, leadership coach, facilitator and professional speaker. Michael and his team are passionate about helping organizations, leaders and teams become experts on change management, communication and emotional intelligence. So he knows a thing or to about not just managing change... but leading it to where you get the best outcome possible. We talked about certainty and uncertainty and how the acronym he uses (CHANGES) can help organizations and their personnel deal with both. There's a lot more that we get into surrounding the concept of change and I believe after listening to this c