Beyond Users

Ahh, the unmistakable scent of a new Business Teardown! This one has notes of brand elegance and a touch of sophisticated aesthetics… but does it have the sweet smell of business success?  Excuse our indulgence in some beauty-based puns; this week, we're taking our first look at a skincare brand that has long been admired for its design, customer experience, and attention to detail - Aesop. With its unique amber bottles, stunningly designed stores, and a deep-rooted commitment to botanical science, Aesop's strategy goes beyond just selling skincare products. It's about selling an experience, a philosophy, and a lifestyle. The brand has carved out a niche in the competitive skincare market by merging a keen sense of design with quality formulations. In this episode, we'll explore how Aesop's distinctive branding, commitment to sustainability, and authentic storytelling have made it a beacon in luxury skincare.  But is this high-end brand all looks and no business substance? Or does Aesop deserve its fabled sta