Growing With Purpose

Chelle Neff: Changing the industry, one haircut at a time

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Synopsis

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Chelle Neff, CEO and founder of Urban Betty, an award-winning salon and spa with three locations in the Austin, TX area.   Chelle grew up without a lot of opportunity; her parents had her when they were very young, and didn’t have a lot to support her financially. But one opportunity Chelle did have, and took on wholeheartedly, was a cosmetology program offered through her high school. Seeing as this program was a fraction of the price of a standard cosmetology school, Chelle saw this as her chance at a path forward. Straight out of high school, Chelle began working at a Supercuts, and then moved up to higher end salons.   But during her time working for other salons, Chelle noticed a business pattern that she didn’t like. In most salons, stylists rent a chair with which to receive clients, but that rental comes with unexplained service fees. Not to mention an overall lack of transparency and connection with the owner of any