Leader Manager Coach Podcast

Rob is joined by the current Head Of Player Care at Swansea City Football Club, Abby Carrington, as well as a Care Consultant at Beyond The White Line.Abby talks to Rob about her background which began in coaching, and the value to be found in making sure our people are cared for in the most effective way.KEY TAKEAWAYSWe can teach coaching, but we don't really get the full experience until we work with others. There is no substitute for practical experience.The business side of football can sometimes seem a little faceless. We need to remember that people are at the heart of the sport, and need to be respected and cared for.When you are inherently happier as a human, no matter what it is that you do for a vocation, you will do better at it, and you will perform more successfully.Feedback is an essential part of the nurturing process. We can't hope to address issues unless we ask the questions that matter.BEST MOMENTS'I came from a coaching background''We're always dealing with humans. We're always dealing wit