Play To Potential Podcast

GUEST Dr. Jennifer (Jen) Goldman Wetzler is a leading expert on Conflict and Organizational psychology. For two decades, she has advised senior leaders at global corporations in a wide range of industries as well as at large non-profit and governmental institutions. She is the author of Optimal Outcomes - Free yourself from conflict at Work, at Home and in life.  Earlier in her career, she was Director of Negotiation Programs at Mediation Works Incorporated, and a facilitator at the Program on Negotiation at Harvard Law School. A former counterterrorism research fellow with the U.S. Department of Homeland Security, she received her B.A. with honors from Tufts University and holds a Ph.D. in Social-Organizational Psychology from Columbia University.  When I reflect on my journey, I feel I often default to a conflict-avoiding approach which I find to be frequently counter-productive in situations. Jen speaks about the various defaults each one of us gravitate towards and how that leads us to being stuck in co