Sharper Hotel Marketing

Product is all the physical stuff in your hotel that impacts on guest experience. Chris discusses exactly what "product" is and its relationship to service, and how together this makes up "Guest Experience". Chris also discusses a Gallup poll that indicated exactly what areas guests wanted improving in terms of product within hotels. Finally he provides a number of "quick wins" or suggestions for improving your hotel product. View the show notes for this episode at https://www.locusfocus.co/sharper-hotel-marketing/how-to-improve-product Check out our hotel marketing blog at https://www.locusfocus.co