Scrum Master Toolbox Podcast

Learning to Collect Feedback from the Right Source Instead of Listening Only to the Agile Team! | Karina Margole

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Synopsis

Karina Margole: Learning to Collect Feedback from the Right Source Instead of Listening Only to the Agile Team! Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Early in her career, Karina tackled a challenging consultancy project. Trusting the internal team’s feedback, she proceeded without consulting the client directly, only to find out - too late - that the client had been pleased with the work and the changes she suggested had negative consequences! This taught her the importance of gathering information firsthand and considering multiple perspectives in any situation. She emphasizes double-checking your understanding and being open to changing your mind to ensure comprehensive decision-making. Learn about Karina's key insights on client communication and making informed decisions.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scru