Cx Chronicles Podcast

Hey CX Nation,In this week's episode of The CXChronicles Podcast #204 we  welcomed Melissa Kwan, Co-Founder and CEO at eWebinar based in Vancouver, British Columbia.  Melissa is a 3rd time bootstrapped founder. Her previous company, Spacio (real estate tech) was acquired in 2019. eWebinar was the product she always dreamt about because she was drowning in customer webinars every day for 5 years.The eWebinar team is now on a mission to give people their time back so they can do something else more fun, because that's what life is about.We don't need to work harder, we need to work more creatively In this episode, Melissa and Adrian chat through how she has tackled The Four CX Pillars: Team,  Tools, Process & Feedback and shares tips & best practices that have worked across her own customer focused business leader journey.**Episode #204 Highlight Reel:**1. Lessons learned about serving customers from a 3X  bootstrapper founder2. Helping customers build automated, asynchronous webinars to