Cx Chronicles Podcast

Hey CX Nation,In this week's episode of The CXChronicles Podcast #184  we welcomed Jean Patrick, CEO at ScaleUp Edge based in Denver, CO. The ScaleUp phase is the shortest phase of a company’s growth and has different value drivers to the early-stage startup and scaled enterprise phases. The ScaleUp Edge team is maniacally focused on sharing the logic behind the ScaleUp phase and to provide right-sized resources to help create value to all things ScaleUp. In this episode, Jean and Adrian chat through how she has tackled The Four CX Pillars: Team,  Tools, Process & Feedback throughout her career + shares some of the tips & tricks that have worked for her across her own customer focused business leader journey.**Episode #184 Highlight Reel:**1. Building your business foundation to be ready to scale as your grow! 2. How you decide which people investments to make + not hiring for titles 3. Understanding what you're solving for before building your tech-stack 4. Connecting your customer journey