Cx Chronicles Podcast

In episode #129 of The CXChronicles Podcast we welcomed Michael Scharff, CEO & Co-Founder of Evolv AI located in Berkeley in the San Francisco Bay area. Evolv AI is defining autonomous optimization for the digital era. Using breakthrough artificial intelligence, developed over the course of ten years, Evolv helps enterprise customers continuously optimize their digital KPIs and meet their goals and objectives. The company’s flagship product is used today by recognized brands around the world to improve experiences across web and mobile.Michael has a 25+ year track record of building great businesses, driving high impact strategies, leading innovation & growth initiatives and fostering talent across multiple organizations including Best Buy, Toys R Us, Sears, Polk, Staples, & now Evolv. Episode #129 Highlight Reel:Corner-stone focus areas that you need to prioritize to build an incredible customer experienceHow AI & technology is changing the way enterprise companies manage CX/EXFostering an in