Cx Chronicles Podcast

In this episode #112 of The CXChronicles Podcast we had the pleasure of chatting with Klaus-M. Schremser from Usersnap about Growth, CX, and what it takes to build, scale and sell a company. Klaus is a serial founder and (co-)founded two software companies that got acquired - Gentics (by APA) and Wikidocs (by Atlassian). His entrepreneurial scars are from doing enterprise sales, marketing, growth hacking, development of digital products, team building & leading the last 20 years. He also happens to be a enthusiastic triathlete and an advocate for lifelong learning. Klaus even published a bestseller book!Usersnap is a digital product building platform, building solutions from development to user feedback and customer service.  They offers a 360° suite for building and running digital products, which includes understanding how customers and users use your product & service offerings. Episode 112 Highlight Reel: Adrian and Klaus talk through The Four CX Pillars; Team, Tools, Process & Feedback. Klaus