Cx Chronicles Podcast

In this episode we talk to Julia Lowd, Director of Customer Operations at Betterment. Betterment currently has $13.5+ Billion Dollars under management. Betterment is currently based in New York City. And Julia and her team manage the customer experience and communications with their customers. Listen to Julia talk about the 4 CX Success Pillars and what its like managing a Billion-Dollar company's customer experience and customer service team!Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!