Live Your Spa Life

In this episode of the Spa Life Show, Diane’s guest is Monica Irauzqui. Monica is the co-founder of Yampu Tours. She has gained knowledge from hundreds of trips she’s taken with her husband and two kids, making her an expert in family travel. Her eye for a knack for detail is knowing what clients like and impeccable memory, remembering even the smallest bits of information. All this proves her to be one of the most trusted and skilled people in the travel industry.Important topics discussed:Client-first CultureBest reasons for creating experiencesDealing with intimidationMaking clients comfortableLosing the fear of the unknownMonica’s Passion for TravelManeuvering the business through the pandemicHealth and LoveBest Business IdeaTraveling and happinessFavorite RoomCreating FreedomQuote:[09:53] “Life takes care of itself. Going from different place to place and you just becoming comfortable with the process of traveling and that people, for the most part, aren't out there to hurt you, they're out the