Strength Matters: Real. Simple. Results.

In this episode, we dive into a crucial aspect often overlooked in the fitness industry: the importance of having a solid refund policy. Join James Breese, Josh Kennedy, and Andrew Wallis as they share their personal experiences, the costly lessons learned, and the strategies they employed to protect their businesses. If you're a fitness professional grappling with client refunds or looking to safeguard your business, this episode is a must-listen!Timeline Summary:[00:00:06] Josh's Personal Refund Challenge[00:00:54] James' Nightmare Experiences[00:03:09] Andrew's Two Refund Cases[00:09:42] Essential Steps for Ironclad Refund PolicyKey Takeaways:Having No Refund Policy Can Be Costly: Without a solid refund policy, fitness professionals are vulnerable to significant financial losses.The Legal Aspect is Crucial: A refund policy should be legally sound and cater to the laws of the fitness professional’s location.Importance of a Professional Website: A website is essential for displaying terms