New Books In Anthropology

When We Prioritize Data and Metrics, What Happens to Human Connections?

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Synopsis

Today’s book is: The Last Human Job: The Work of Connecting in a Disconnected World (Princeton University Press, 2024), by Dr. Allison Pugh, which explores the human connections that underlie our work, arguing that what people do for each other is valuable and worth preserving. Drawing on in-depth interviews and observations with people in a broad range of professions—from physicians, teachers, and coaches to chaplains, therapists, caregivers, and hairdressers—Dr. Pugh develops the concept of “connective labor,” a kind of work that relies on empathy, the spontaneity of human contact, and a mutual recognition of each other’s humanity. The threats to connective labor are not only those posed by advances in AI or apps; Dr. Pugh demonstrates how profit-driven campaigns imposing industrial logic shrink the time for workers to connect, enforce new priorities of data and metrics, and introduce standardized practices that hinder our ability to truly see each other. She concludes with profiles of organizations where c