In Conversation With Ux Magazine

David Bingham, Director of User Experience at Schneider Electric // Invisible Machines S2E16

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Synopsis

Robb and Josh welcome David Bingham for an exploration of design and conversational AI, from our homes, to our workplaces, to industrial settings. David is a senior experience design executive who’s held positions at GE and Workday and is currently Director of User Experience at Schneider Electric (named one of Fortune’s Most Desirable Companies four years running and deemed the world’s most sustainable company in 2021). The trio discusses the uncanny valley in conversational AI, the true shape and purpose of digital twins, and updating CRUD (adding "seek" to create, read, update, and delete).