Stay Paid
396 - Maximize Client Loyalty with Radical Generosity (with John Ruhlin)
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:41:31
- More information
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Synopsis
Receiving gifts is something that many clients expect around the holidays—we’re simply conditioned to it. But it makes it hard for a business to stand out, which is a big part of why organizations send gifts in the first place. In today’s episode, we’re speaking with John Ruhlin, author of Giftology, about how you can use meaningful gifts to build strong relationships and leave lasting impressions that the deep pockets of Goliath-size companies can’t touch. Be sure to check out our show notes at staypaidpodcast.com for more in-depth information and added details not included in the episode. Connect | Resources Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention 0:00 Introduction 2:09 John’s backstory 4:01 The lesson that changed John’s life 7:15 Systematizing the unexpected 12:03 The follow-up strategy 16:02 Gifts are strategic investments 18:15 Recommended frequency for giving gifts 18:44 The power of