Empowered Patient Podcast

James Grover, President of Vyne Dental, addresses the friction and inefficiencies in the dental healthcare system to facilitate payments and improve patient outcomes. The dental care environment is fragmented and lacks coordination between patients, dentists, and payers. Vyne Dental works with dental practices to streamline the revenue cycle management process, improve patient communication, and ensure timely and accurate payments.   James explains, "We sit at the commerce crossroads between patients, practices, and payers, basically helping patients to pay, helping payers to pay, and helping practices to get paid for the services that they’re rendering." "Then in the payer space, they’re trying to avoid fraud. They also have certain places where there are plans that approve certain things but don’t allow for others, and they need to do their work. Unfortunately, there’s a tremendous amount of waste between all three constituents. That waste results in higher prices for patients and less business success for