Instech London Podcast

Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows. After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe. Key talking points include: Origins of Reserv and CJ’s experience co-founding Snapsheet Noticing an opportunity for start-up and established MGAs Building and scaling Reserv - the success story Why the UK market is unique for TPAs First job out of university - defining a trajectory Ensuring underwriting and claims are more conjoined and reactive  The ideal balance in a claims adjuster's world between what the machines do and what the humans do Dissatisfaction to digitisation - looking