Instech London Podcast

Jason Liu, CEO: Zywave: Focus on the customer front-end (271)

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Synopsis

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers. Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.  Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution. Key talking points: Evolution versus revolution - when disruption is your friend Why focus on the customer front end trumps back end Merging data and software - acquisitions that allow software to be more intelligent and automated  Funding in 2023 - the Impact of private equity on insurance Top tips for a CEO - Running, mental health and company culture If yo