Instech London Podcast

Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)

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Synopsis

Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.  In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot. Key talking points: How the insurance industry is embracing generative AI Why technology moves quickly and then slowly How generative AI can help people do their roles better Chat GPT the librarian KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence Why experimentation is key to understanding the power of generative AI Wan