Nature Podcast

Racist ratings linger in five-star systems — a thumbs up could fix that

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Synopsis

01:14 A simple switch to reduce racist ratingsA study of almost 70,000 ratings showed that racial discrimination could be eliminated from an online platform by switching from a five-star rating system to a thumbs up or down. The platform connected customers to workers who performed home repair jobs, and prior to the shift people categorised by the study authors as ‘non-white’ had lower ratings and got paid less than their white counterparts. Through follow up studies the authors also showed that the five-star system allowed people to impart their personal opinions, whereas a thumbs up or down just focused them on whether a job was good or bad. The team hopes this could be an easy-to-implement shift to tackle racial discrimination.Research Article: Botelho et al.News and Views: Racial bias eliminated when ratings switch from five stars to thumbs up or down11:24 Research HighlightsExperimental evidence that cockatoos like flavouring their food, and the harsh climate of sixteenth century Transylvania.R