Empowered Patient Podcast

Allen Cooper, President, CEO, and Co-Founder of ReadyList, highlights the challenges environmental services (EVS) leaders face in hospitals: controlling healthcare-associated infections, managing facility maintenance, and meeting patient expectations. Ensuring efficient room turnover for patient rooms and operating rooms is critical to maintaining workflow and avoiding delays. Real-time tracking, task management, and data-driven insights help EVS managers and staff eliminate outdated, inefficient methods and improve patient outcomes and safety in hospital operations. Allen explains, "When you look at it from a patient's perspective, I think meeting and exceeding patients’ expectations of getting great quality care is probably at the forefront of everyone's mind. There's a lot of competition out there between hospitals and health systems. I think, looking from a patient's point of view, making sure that the patients are delighted is number one. A close number 2, if not number 1, is making sure that the hospita