Hvac Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Tim De Stasio, the owner and president of Comfort Science Solutions. In Part 2, he takes a closer look at the issues in HVAC caused by profit-focused decisions instead of customer care. He also discusses how company culture and investor pressure can affect service quality and ethical standards in the industry. Tim explains here in the part how some technicians are pressured to sell rather than fix real customer problems. He points out how this approach harms both the industry and customers in the long run. Tim emphasizes the need to focus on quality service instead of quick profits to create a more honest and sustainable business. Tim highlights the need to move away from profit-driven sales tactics in HVAC. He advocates for a culture that values technical skills and real problem-solving. He explores how ethical business practices can improve service quality and strengthen a company's reputation. Expect to Lea