Hvac Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Laurence Michelson, Co-Managing Partner at Cool Daddy LLC, Director of ObjectStep, HVAC Constitution expert at AlphaSights, and former Senior HVAC Counterman at A&R Supply, South Florida.  In Part 2, they discussed the challenges within HVAC supply chains, including communication gaps, lack of automation, and the growing burden on counter staff. They also discuss why returned parts are a major issue, the impact of brand ownership changes, and how technology can improve efficiency in HVAC distribution. Laurence also shares insights on the daily challenges HVAC counter staff face, the disconnect between technicians and suppliers, and why effective communication is crucial for smooth operations. He emphasize the impact of brand ownership changes, the risks of relying on undertrained counter staff, and how technology can streamline HVAC supply transactions. Additionally, he discusses why returned parts creat