Hvac Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of  Education, Services & Products Company LLC (ESPCO LLC. In Part 2, they discuss how business decisions affect service quality and the industry's reputation. Gerry shares his honest thoughts on bad business practices that hurt the trade and explains how distributors can help keep standards high. Gerry Wagner talks about the problems with DIY HVAC, explaining how businesses that focus on quick profits can harm the industry's reputation. He also explains why good distributors are important in helping HVAC technicians do their jobs professionally. Throughout this episode, Gerry talks about why the HVAC industry should follow honest practices and provide proper training. He says keeping high standards is important for long-term success and earning customer trust.   Expect to Learn: How companies selling DIY HVAC products can harm the industry's reputation over time.   How high pr