Staffing & Recruiter Training Podcast

In this episode of The Rainmaking Podcast, host Scott Love speaks with Sachin Bakhai, CEO of Law KPIs, about how professionals can manage their firms like true businesses by making better decisions through data. Sachin shares how many firms struggle with fragmented information across systems like case management, CRM, and accounting, leading to reactive rather than proactive decision-making. He explains how consolidating internal data into actionable KPIs allows firms to track client growth, profitability, associate performance, and marketing ROI—ultimately helping leaders make smarter, faster decisions. Sachin emphasizes that using data is not just for executives; line-level managers can leverage insights to drive efficiency, profitability, and strategic growth within their teams. He also discusses trends like the shift toward flat-fee billing and how historical data can help firms price services more accurately. This episode provides a practical roadmap for firms that want to shift from gut-based decision-