Business Mentor Podcast

Discover today the one thing that can help you capture new and lucrative clients to your business. Today, Jay discusses the importance of over-delivering to your clients, why you should always aim to solve your clients’ problems and why referrals can eventually make you more money than marketing can.   KEY TAKEAWAYS When you’re going into a meeting with a client make sure you listen to them. Don’t just tell them what your product delivers because what you can offer them is more valuable than what your product and service actually does.   When a client calls you and they really need your help, you have the upper hand in negotiations. Always go high and see what happens.   If you over-deliver and offer a service that the client needs, that will bring you so much more revenue in sales than what marketing can. You have got to get that service level right. It doesn’t matter how much you spend on marketing if you can provide the solution to their problems, that will incr