Business Mentor Podcast

A lot of the time people don’t think about the little things, that take little investment and effort, that can make a big difference within business. Jay explains how you can find your 5%’s and why they make such a difference especially within a service based business.    KEY TAKEAWAYS  What ever you’re doing look at the 5%, the finer details. The little things that aren’t a huge amount of effort to do but make a huge difference.  What small 5% thing that helped me secure my first contract was writing a personal card to the client before securing the deal.  Get to know your clients and what they like so for Christmas or their birthdays you can get them a personalised gift that makes them feel valued.  Look for, in your business, what 5% you can do that your competitors probably don’t do and people don’t consciously think about all of the time.  Write down your 5%’s and start implementing them and you will