The P.t. Entrepreneur Podcast

Had a patient drop some serious truth bombs on me the other day all about the power of clear communication. We're talking about how spelling out the 'what,' 'why,' and 'what's next' for your patients isn't just good practice, it's how you build a referral machine. If they don't get it, you're losing 'em. This is huge for your clinic and, frankly, any service business.