Duct Tape Marketing

Sara Nay, CEO of Duct Tape Marketing and longtime collaborator with John Jantsch, joins the show to unveil a bold new approach to delivering marketing services—the Anti-Agency Model. With over 15 years of experience leading strategy and innovation, Sara breaks down why the traditional agency model is failing both marketers and small businesses, and how AI is reshaping everything from execution to internal team leadership. This episode explores the shift from outsourced marketing to building in-house systems supported by AI, empowering businesses to take ownership of their growth. Tune in to discover how agencies and fractional CMOs can embrace this future-ready model and drive deeper value for clients. Today we discussed: 00:00 Introduction 01:18 How the current agency model fails businesses and agencies alike 02:48 The misalignment between agency incentives and business goals 03:26 Using AI to elevate—not eliminate—marketers 07:06 The evolution toward system installers and strategic leaders 09:47 B