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Dana Caspersen Talks About Navigating Conflict with Curiosity and Clarity

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Synopsis

In this episode of A Productive Conversation, I dive into a topic that’s often overlooked when discussing productivity: conflict. But not just any conversation about conflict — this one’s with Dana Caspersen, conflict engagement specialist, TEDx speaker, and author of Conflict Is an Opportunity: 20 Fundamental Decisions for Navigating Difficult Times.Dana brings a rare combination of deep analytical insight and artistic fluency to the conversation, shaped by decades of work as both a mediator and an award-winning performing artist. We explore how the way we approach conflict — in work, relationships, and even with ourselves — is a direct reflection of how we manage time, attention, and energy.Six Discussion PointsWhy conflict isn’t a distraction from productivity — it’s a part of it.The four fundamental elements of conflict: emotion, needs, interests, and strategies.How assumptions derail conversations and curiosity keeps them alive.Replacing complaints and demands with thoughtful requests.The role of journal