Instech London Podcast

Insurers have had fair warning: the hard market is softening, and those still relying on legacy tech may soon feel the chill. So what does it take to stay competitive as conditions turn? In this episode, Robin Merttens is joined once again by Dani Katz, Co-founder and Director of Optalitix, for a sharp analysis of what’s changed since their last conversation and why now really is the time to fix the roof. Dani brings a clear message: the winners in this market cycle will be those with disciplined pricing, strong data infrastructure and the ability to move fast. And while AI is starting to play a role, it's the fundamentals (clean data, integrated platforms, empowered underwriters) that remain essential. In this conversation, Dani shares insights on: Why too many firms delayed digital upgrades during the boom The signs of market softening and what that means for pricing teams What “minimum viable tech” looks like in 2025 How underwriters can be brought on the journey, not left behind The difference between au