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Overview: Mike Quashne is the Manager of Experience Assessment for PPL. In this episode we discuss Human Performance and how Human Performance tools may be used to help reduce biases and to help improve safety and operational performance. Mike Quashne’s Biography:  Mike Quashne is a US Air Force Academy graduate and spent 7 years in the US Air Force as a personnel officer and project manager.  After leaving the Air Force he came to PPL Electric Utilities in the Transmission Project Management department, and recently took over as the Manager of Experience Assessment.  The team is responsible for their Corrective Action Program, which includes incident investigations and data tracking, and the human performance program, which is designed to prevent incidents by bringing attention to common, often unconscious, mental errors. Show Notes: Mike likens Human Performance to a “life hack” to help people to understand their unconscious decisions to help with recognizing where those may be pushing them into an error. W